17 days old

Plumbing Dispatcher

Eyman Plumbing
La Vista, NE 68128
  • Job Code
    10114000621
  • Jobs Rated
    119th
Eyman Plumbing, Heating & Air is a family owned and operated company that has been in business serving the commercial and residential markets since 1957. We are a leading provider of specialized, professional Plumbing, HVAC and Boiler. We pride ourselves on having a highly competent office staff and friendly field technicians who perform top-level service and offer our customers complete satisfaction. Our success relies on our ability to continuously prove to our customers that they can always "Trust the Big Red Truck".

Eyman is currently looking for an experienced Plumbing Dispatcher to join our team! Outstanding candidates will have previous dispatching experience in the service industry.

Responsibilities include:

  • Schedule, coordinate and create dispatch tickets for service calls
  • Dispatch service technicians (via phone, email and in person)
  • Maintain board/schedule including forecasting workload for the week
  • Build job/install portfolios after a sale has been made
  • Pull permits for jobs and follow up on warranties
  • Be professional and establish customer rapport, encouraging repeat business
  • Respond to customer requests, resolving issues and promoting Eyman
  • Maintain clear and concise communications with other department managers, technicians and customers.
  • Data entry including new customers, billing, scheduling, warranties, etc.
  • Reconcile charge slips to invoices

Requirements:
  • Previous Dispatch experience
  • Exceptional customer service
  • Strong computer skills & ability to use basic office equipment; printer, fax, scan
  • Ability to work productively as a team as well as individually
  • Possess the ability to multitask and understand sense of urgency
  • Possess the ability to handle high-pressure situations with ease and professionalism

Eyman Plumbing Inc. is an Equal Opportunity Employer. Eyman does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.





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Posted: 2021-01-05 Expires: 2021-02-03
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Plumbing Dispatcher

Eyman Plumbing
La Vista, NE 68128

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Plumber
119th2019 - Plumber
Overall Rating: 119/199
Median Salary: $53,910

Work Environment
Poor
155/220
Stress
Medium
128/220
Growth
Very Good
40/220
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