8 days old

Principal Delivery Manager

Hilton Global
Memphis, TN 38103
  • Job Code
    COR0119V

From smartphone capabilities like Digital Key to connected rooms that allow for integrated entertainment, temperature, and lighting controls, Hilton's Global Technology team is responsible for creating the hospitality experience of the future - for our guests, owners, and Team Members. Through innovative technology development and deployment, this team ensures Hilton has the technology needed to support our continued global growth while remaining at the forefront of hospitality technology innovation.

What will I be doing?

As the Principal Delivery Manager, you will be responsible for the planning and coordinating execution of technology initiatives across multiple teams in the loyalty and group events space. You will be involved from the requirements stage all the way through production support. You will be expected to set timelines and execute deadlines with key partners. You will work closely with program/project managers, software developers, architects, and testers.

Key priorities and attributes will be:

  • Establish solid partnerships within the IT organization to ensure cross-functional alignment.
  • Identify and resolve blockers early
  • Communicate regularly with business partners and lead on work you're doing
  • Interact with other teams as it relates to the successful implementation of critical and strategic projects and systems
  • Partner with the product team to engage on projects and new business initiatives.
  • Ensure governance and standard methodologies for Hilton Technology are followed

What are we looking for?

We believe the success in this role will demonstrate itself through the following attributes and skills:

  • Strong leadership skills with the ability to influence across organizational boundaries
  • Ability to balance competing demands
  • Excellent written and verbal communication skills
  • Ability to communicate clearly
  • Ability to work in a fast-paced environment with focus and precision

To fulfill this role successfully, you should demonstrate the following minimum qualifications:
  • Twelve (12) years of professional work experience in Technology or a related field
  • Five (5) years of experience working collaboratively to complete projects
  • Five (5) years of technology delivery/project management in both agile and waterfall frameworks
  • Travel up to 25%

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
  • Bachelor's Degree, or Associate's Degree plus six (6+) years of Technology related experience, or High School Degree/GED plus twelve (12+) years of Technology related experience
  • Fourteen (14+) years of professional work experience in Technology or related field
  • Seven (7+) years of technology delivery/project management in both agile and waterfall frameworks
  • Project Management Certification (e.g. PMP)

What is it like working for Hilton?

Hilton is the world's leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.





Posted: 2021-06-09 Expires: 2021-07-08
Sponsored by:
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Principal Delivery Manager

Hilton Global
Memphis, TN 38103

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