Overhead Door Company of Atlanta, a DH Pace company, is seeking to hire a Process Improvement & Employee Development Specialist to join our team in Peachtree Corners, GA. You will be responsible for performing a combination of program administration and compliance functions related to the company's employee development initiatives, operational and administrative policies, procedures, and processes. You must be available to travel up to 65% of the time, when conditions permit, to satellite locations in the Central region, as well as to other regions as required.

JOB RESPONSIBILITIES:

• Review and follow up on audit findings, recommend training as needed.


• Develop additional compliance topics to improve over-all performance.


• Act as the Audit point person responsible for developing Remediation Task list, ensuring meetings are held, tasks are completed and are effective.


• Ensure consistency within all offices (size dependent) in the District, Region and Area.


• Monitor COD/Problems, Credit Request, Contract tracking, Web invoicing, Commission plans audit (by spot auditing reports, fully auditing compliance on payment, sign off and approval process including a review of reductions for draws) Tool deducts, Concur---to ensure they are being maintained.


• Identify and propose potential Process Improvement projects.


• In conjunction with Local Market Managers and Corporate Training Department, assist with developing Training Plans for all positions.


• Ensure the Ambassador Program successfully welcomes each new employee professionally and provides the opportunity for successful acclimation into the organization.


• Develop a new hire checklist which includes ensuring the employee has all necessary equipment, required software and supplies on their date of hire.


• Assist Team Impact and others with coordinating employee events, community outreach, team building events.


• Coordinate with Training Department on LMS training opportunities-have off-the-shelf ready training plan for each new employee.


• Include development of consistent measurements, understanding differences in offices and including those differences in the measurements.


• Participate in the project to update/clean-up/refresh SOPs.


• Be available to travel up to 65% of the time, when conditions permit, within the Area to Satellites as well as to other Areas (Regions) as required.


• Ability to work additional hours as required.


• Performs other related duties and responsibilities as assigned.

JOB REQUIREMENTS:

• A bachelors degree and a minimum of three (3) years of related experience/training in process improvementrequired OR an equivalent combination of education and experience.


• Must be proficient in MS office.


• Must have an excellent time management skills, ability to multi-task, and prioritize work.


• Must have a valid drivers license.

Why DH Pace?

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products. The company, privately owned over 90 years, has 50 locations in 24 states and company-wide 2020 Sales of over $700M.

We set the tone for success, reward hard work and put employees first:

• Exposure to tenured DH Pace leaders will invest time in associate growth and development


• Access to online training material to enhance professional skills and product knowledge


• A hands on approach to "learning by doing" as you come into our organization and are exposed to various products, services and customers


• Competitive compensation


• Comprehensive total benefits package including medical, dental, vision, life and disability coverage


• Your health and welfare is important to us - Corporate Wellness Program and Non-smoking work environment


• Employer-Match 401k retirement plan


• Paid Time Off plan

Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.