This Product Manager role requires technical product management and/or application development platform experience to effectively manage features or products within the Engineering Productivity product team. The ideal candidate will identify and understand customer needs across a variety of internal and external customer types, create a technology product strategy, build product roadmaps, and prioritize work for at least one Agile development team. You will interact with a variety of cross-functional stakeholders within Best Buy to keep them informed and aligned regarding your product vision and roadmap. This person will get energy from how technology intersects to solve real-world customer problems and enabling our employees to best serve our customers across channels.

Key responsibilities

• Drive the collection and analysis of feedback from internal application development teams
• Provide process performance data on application delivery while finding ways to instrument existing and to-be-created components of the application delivery value stream to provide process performance data
• Analyze product performance through qualitative and quantitative analysis tools and processes
• Analyze those data sets to better understand and document internal customer needs
• Craft a product vision for product(s) with minimal supervision that demonstrates an understanding of the product goals and organizational needs. Connect BestBuy's broader strategic vision to your own product and product vision.
• Translate business needs into customer goals and features and ensure product strategies, roadmaps, and product features are delivered against core customer value propositions that align with Best Buys strategic vision.
• Collaborate with business stakeholders, engineers, user experience (UX) teams, program managers, and other relevant Digital & Technology partners to drive superior customer experiences
• Collaborate with other product teams to execute cross-cutting strategies across teams and/or products
• Lead an Agile delivery team to execute delivery of the roadmap, with minimal guidance or supervision
• Evangelize the product strategy, vision, and roadmap across the organization
• Interact with key software vendors to help influence their product direction to better suit BestBuys needs
• Knowledge of product practices such as OKRs, Journey Mapping and others that extract customer needs clearly and concisely for infusion into the product delivery goals

Required Qualifications

• 2 years of relevant Product Management experience as a Product Manager, or equivalent experience
• 1 year of relevant experience in strategy creation, customer-focused solutions, cross-functional leadership, etc.
• 1 year of indirect team management/leadership/work direction
• Track record of product roadmap execution; completing and shipping excellent products that deliver clear results
• Ability to articulate clear and concise specifications for new products and new features
• Ability to prioritize features based on multiple inputs, including competitive analysis, industry trends, emerging technologies, company vision, and customer data
• Proven ability to consistently align a software development team, with rapid development cycles, to product objectives/goals
• Proven ability to influence cross-functionally without formal authority
• Ability to set objectives and measure results focusing on customer needs and business strategy
• Familiarity with financial concepts and financial/budget management
• Fosters an inclusive work environment valuing diversity and inclusion

Preferred Qualifications

• Product management of platform or engineering tools experience (Cloud Native and/or e-Commerce applications)
• Experience working in retail selling environments and associated systems
• Technical aptitude to understand complex architectural diagrams and data flows
• Experience setting OKRs and associated measurement plans to communicate value creation