1+ months

Product Specialist- Lock Desk

Charlotte, NC 28230
Product Specialist- Lock Desk



Charlotte, North Carolina



**Job Description:**



The **_Product Specialist - Lock Desk_** is an individual contributor role who demonstrates an in-depth knowledge of first mortgage pricing, exhibits proficiency as a mortgage pricing call center support agent. Successful candidate will be able to work within a team to achieve daily and monthly set goals. Responsibilities may include: Daily pricing exception reviews, ad-hoc pricing processes related reviews including but not limited to asset verification, relationship pricing, employee mortgage pricing, customer service support via both a telephone and email. Performs all the daily functions required by management/line of business, and serve as a Mortgage pricing subject matter expert to our business partners.



**_Required Skills:_**



+ A minimum of 12 months mortgage pricing experience, Mortgage Pricing including competitive pricing analysis,

+ 1+ year coaching, influencing, and driving adoption of change

+ 1+ year experience facilitating classroom training

+ 1+ year development of training content

+ Experience synthesizing performance data points to deliver a customized approach on how to improve employee performance

+ Excellent grammar and writing abilities

+ Ability to multi-task: juggle and manage competing tasks and demands and deal with frequent change, delays or unexpected events

+ Must be a team player with strong attention to detail and able to work independently



_Enterprise Role Description:_



Provides analytic support for a specific set of products in First Mortgage. May be responsible for performing routine research, decisioning and follow up. Competencies required include market analysis/research focus, in-depth knowledge of products, a Bachelor's degree, and 1 to 3 years related experience.



**Job Band:**



H6



**Shift:**



1st shift (United States of America)



**Hours Per Week:**



40



**Weekly Schedule:**



**Referral Bonus Amount:**



0



**Job Description:**



The **_Product Specialist - Lock Desk_** is an individual contributor role who demonstrates an in-depth knowledge of first mortgage pricing, exhibits proficiency as a mortgage pricing call center support agent. Successful candidate will be able to work within a team to achieve daily and monthly set goals. Responsibilities may include: Daily pricing exception reviews, ad-hoc pricing processes related reviews including but not limited to asset verification, relationship pricing, employee mortgage pricing, customer service support via both a telephone and email. Performs all the daily functions required by management/line of business, and serve as a Mortgage pricing subject matter expert to our business partners.



**_Required Skills:_**



+ A minimum of 12 months mortgage pricing experience, Mortgage Pricing including competitive pricing analysis,

+ 1+ year coaching, influencing, and driving adoption of change

+ 1+ year experience facilitating classroom training

+ 1+ year development of training content

+ Experience synthesizing performance data points to deliver a customized approach on how to improve employee performance

+ Excellent grammar and writing abilities

+ Ability to multi-task: juggle and manage competing tasks and demands and deal with frequent change, delays or unexpected events

+ Must be a team player with strong attention to detail and able to work independently



_Enterprise Role Description:_



Provides analytic support for a specific set of products in First Mortgage. May be responsible for performing routine research, decisioning and follow up. Competencies required include market analysis/research focus, in-depth knowledge of products, a Bachelor's degree, and 1 to 3 years related experience.



**Shift:**



1st shift (United States of America)



**Hours Per Week:**



40



Learn more about this role



Full time



JR-22054272



Band: H6



Manages People: No



Travel: No



Manager:



Talent Acquisition Contact:



Jennifer Potter



Referral Bonus:



0



Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.




To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .


To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .



Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (Policy) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.




To view Bank of Americas Drug-free workplace and alcohol policy, CLICK HERE .

Industry

  • Banking / Finance
Posted: 2022-06-14 Expires: 2022-09-05

Success begins with building relationships.

At Bank of America, our customers are at the center of everything we do. Our focus is on helping each one find the right financial solutions. With a wide range of career opportunities available, we invite you to realize your career goals with us while assisting customers with what matters most to them.

Welcome to Careers at Bank of America.


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Product Specialist- Lock Desk

Bank of America
Charlotte, NC 28230

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