22 days old

Production Services Support - Markets Application, Core Technology Infrastructure

New York, NY 10176
Production Services Support - Markets Application, Core Technology Infrastructure



New York, New York



**Job Description:**



This role will deliver 1st and 2nd line support for Stock Loan applications and manage releases of new and existing applications to the production environment.



Key responsibilities



+ Perform analysis and testing of new and existing applications as required

+ Partner across the entire production environment to aid continuous improvement with the state and supportability of production systems

+ Build and maintain relationships with business users and other stakeholders

+ Work closely with Development and infrastructure teams to ensure that issues and defects are reported and actioned and meet business requirements and timelines

+ Work closely with other MAPS team members across the AMRS region and globally to ensure consistent service delivery and standardization



Required Skills:



+ Experience in Windows Server & SQL Server technologies

+ Knowledge of Networking (i.e. firewall, proxy, IPSEC), Active Directory, & Digital Certificate management (i.e. SSL)

+ Ability to exhibit a strong sense of urgency for high severity incidents and to assess the customer impact and provide tactical solutions

+ Experience in user interaction in banking support environment

+ Has good experience working with and taking the lead with other teams in investment banking environment.



Technology Infrastructure Organization:



+ Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions

+ Excels in working among diverse viewpoints to determine the best path forward

+ Experience in connecting with a diverse set of clients to understand future business needs is a continuous learner

+ Commitment to challenging the status quo and promoting positive change

+ Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base

+ Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world



Responsible for developing and delivering complex software requirements to accomplish business goals. Ensures that software is developed to meet functional, non-functional, and compliance requirements. Codes solutions, unit tests, and ensures the solution can be integrated successfully into the overall application/system with clear, robust and well-tested interfaces. Familiar with development and testing practices of the bank. Contributes to story refinement/defining requirements. Participates and guides team in estimating work necessary to realize a story/requirement through the delivery lifecycle. Performs spike/proof of concept as necessary to mitigate risk or implement new ideas. Codes solutions and unit tests to deliver a requirement/story per the defined acceptance criteria and compliance requirements Utilizes multiple architectural components (across data, application, business) in design and development of client requirements. Assists team with resolving technical complexities involved in realizing story work. Contributes to existing test suites (integration, regression, performance); Analyzes test reports, identifies any test issues/errors; Triages the underlying cause. Documents and communicates required information for deployment, maintenance, support, and business functionality. Participates, contributes and can coach team members in the delivery/release (CI-CD) events. e.g. branching timelines, pull requests, issue triage, merge/conflict resolution, release notes. Individual contributor.



**Job Band:**



H5



**Shift:**



1st shift (United States of America)



**Hours Per Week:**



40



**Weekly Schedule:**



**Referral Bonus Amount:**



0



**Job Description:**



This role will deliver 1st and 2nd line support for Stock Loan applications and manage releases of new and existing applications to the production environment.



Key responsibilities



+ Perform analysis and testing of new and existing applications as required

+ Partner across the entire production environment to aid continuous improvement with the state and supportability of production systems

+ Build and maintain relationships with business users and other stakeholders

+ Work closely with Development and infrastructure teams to ensure that issues and defects are reported and actioned and meet business requirements and timelines

+ Work closely with other MAPS team members across the AMRS region and globally to ensure consistent service delivery and standardization



Required Skills:



+ Experience in Windows Server & SQL Server technologies

+ Knowledge of Networking (i.e. firewall, proxy, IPSEC), Active Directory, & Digital Certificate management (i.e. SSL)

+ Ability to exhibit a strong sense of urgency for high severity incidents and to assess the customer impact and provide tactical solutions

+ Experience in user interaction in banking support environment

+ Has good experience working with and taking the lead with other teams in investment banking environment.



Technology Infrastructure Organization:



+ Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions

+ Excels in working among diverse viewpoints to determine the best path forward

+ Experience in connecting with a diverse set of clients to understand future business needs is a continuous learner

+ Commitment to challenging the status quo and promoting positive change

+ Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base

+ Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world



Responsible for developing and delivering complex software requirements to accomplish business goals. Ensures that software is developed to meet functional, non-functional, and compliance requirements. Codes solutions, unit tests, and ensures the solution can be integrated successfully into the overall application/system with clear, robust and well-tested interfaces. Familiar with development and testing practices of the bank. Contributes to story refinement/defining requirements. Participates and guides team in estimating work necessary to realize a story/requirement through the delivery lifecycle. Performs spike/proof of concept as necessary to mitigate risk or implement new ideas. Codes solutions and unit tests to deliver a requirement/story per the defined acceptance criteria and compliance requirements Utilizes multiple architectural components (across data, application, business) in design and development of client requirements. Assists team with resolving technical complexities involved in realizing story work. Contributes to existing test suites (integration, regression, performance); Analyzes test reports, identifies any test issues/errors; Triages the underlying cause. Documents and communicates required information for deployment, maintenance, support, and business functionality. Participates, contributes and can coach team members in the delivery/release (CI-CD) events. e.g. branching timelines, pull requests, issue triage, merge/conflict resolution, release notes. Individual contributor.



**Shift:**



1st shift (United States of America)



**Hours Per Week:**



40



Learn more about this role



Full time



JR-21073065



Band: H5



Manages People: No



Travel: No



Manager:



Talent Acquisition Contact:



Kathryn Dixon



Referral Bonus:



0



Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.




To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .


To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .



Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (Policy) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.




To view Bank of Americas Drug-free workplace and alcohol policy, CLICK HERE .

Industry

  • Banking / Finance
Posted: 2021-11-11 Expires: 2021-12-21

Success begins with building relationships.

At Bank of America, our customers are at the center of everything we do. Our focus is on helping each one find the right financial solutions. With a wide range of career opportunities available, we invite you to realize your career goals with us while assisting customers with what matters most to them.

Welcome to Careers at Bank of America.


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Production Services Support - Markets Application, Core Technology Infrastructure

Bank of America
New York, NY 10176

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