14 days old

Program Analyst (IT/Admin)

Akima, LLC
Washington, DC 20004
  • Job Code

Tuvli, an Akima Company, is dedicated to providing our customers with superior, integrated technology and program support services and solutions. Our systems engineering, information technology, information assurance, program support and project management staff work closely with customers to ensure that our solutions are directly aligned with their business processes and desired program outcomes. We emphasize affordability, and delivering the best value for technology investments. Our personnel enjoy competitive benefits packages and challenging roles in work environments committed to innovation, diversity and opportunity for career growth. As an Alaska Native Corporation (ANC), 100% of our companys profits go back to our 14,300 Iupiat shareholders that have resided near and above the Arctic Circle for more than 10,000 years. Our business helps support their way of life and contributes to the survival of a culture that has thrived in a challenging environment.

Job Summary:

The Office of U.S. Foreign Assistance Resources (F) is responsible for directing the transformation of the U.S. Governments approach to foreign assistance. Its objective is to ensure the strategic and effective use of foreign assistance resources to respond to global needs, make the world safer, and help people better their own lives.

  • Information Technology Management SpecialistSharePoint Content Manager:
    • Creating SharePoint content solutions using Microsoft Office, SharePoint 2010, InfoPath, SharePoint Designer 2010, and later versions (as upgrade are made).

    • Designing user interfaces within the SharePoint Intranet environment.

    • Writing and maintaining documentation of SharePoint content; troubleshooting and resolving technical problems with the design and deliver of SharePoint content.

    • Collecting and analyzing SharePoint content use and performance statistics.

    • Providing design and delivery advice to SharePoint content providers.

    • Applying information security/information assurance policies, principles, and practices to the delivery of SharePoint content.

    • Performing other duties as assigned.

  • IT Specialist (Customer Support):
    • Responsible for resolving problems and providing end user support relative to all aspects of Information Technology (IT) systems within the bureau.

    • Provides effective and efficient troubleshooting and help desk analysts in order to resolve complexproblems desktop hardware and software and user requirements.

    • Acts as the recognized technical expert for desktop hardware, operating systems and applications, utilities, peripherals and communication protocols.

    • Provides technical advice to management.

    • Serves as staff specialist and project lead on a wide variety of automation projects and studies with an emphasis on Desktop hardware and software.

    • For such specialty software products, provides technical guidance to users, help desk analysts and technical staff and recommends appropriate security controls and backup and recovery procedures.

Minimum Qualifications:

  • Active Secret clearance.

  • 3+ years of experience in administrative support.

  • Some knowledge of IT support.

  • Proficientin MS SharePoint preferred.

  • Experience with analyzing, designing and making recommended changes regarding SharePoint.

  • Hands on experience with Information Technology Management and IT Specialist as outlined above.

  • Experience providing technical guidance to users in a help desk capacity and with software products.

The duties and responsibilities listed in this job description generally cover the nature and level of work being performed by individuals assigned to this position. This is not intended to be a complete list of all duties, responsibilities, and skills required. Subject to the terms of an applicable collective bargaining agreement, the company management reserves the right to modify, add, or remove duties and to assign other duties as may be necessary. We wish to thank all applicants for their interest and effort in applying for the position; however, only candidates selected for interviews will be contacted.

We arean equal opportunity employer. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law.

We are committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. If you have a physical and/or mental disability and are interested in applying for employment and need special accommodations to use our website to apply for a position please contact, Recruiting Services at job-assist@akima.com or 571-353-7053. Reasonable accommodation requests are considered on a case-by-case basis.

The dedicated email and telephonic options above are reserved only for individuals with disabilities needing accessibility assistance to apply to an open position using our website.

Please do not use the dedicated email or phone number above to inquire on the status of your job application.

In order for our company to stay compliant with government regulations, please apply on line. Please DO NOT email resumes or call in lieu of applying online unless you have a physical and/or mental disability and need assistance with the online application.

Posted: 2021-06-08 Expires: 2021-07-07
Sponsored by:
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Program Analyst (IT/Admin)

Akima, LLC
Washington, DC 20004

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