13 days old

Program Manager - Americas Service

Louisville, CO 80027
  • Job Code
Careers that Change Lives
Are you a passionate, dedicated and motivated Program Manager looking for a new challenge? An Americas Service Program Manager is responsible for managing a variety of complex projects and programs to deliver on key business strategies and initiatives. You will work across functions, departments, business units and geographies utilizing project management and program leadership skills to shape our business. You will become an integral part of the Service organization driving key initiatives to increase both internal and external customer satisfaction.

Be a leader and innovator, while becoming part of the Medtronic family.

We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader that's why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.

Preference is for this posiition to be on-site in CO but would consider remote work option

A Day in the Life

Managing Projects and Programs:

  • Apply strong project management and program leadership skillsets to plan, initiate, monitor, track and ultimately deliver service-related projects and programs.
  • Lead cross-functional teams for Service projects and programs for the Visualization product line, with a particular focus on business process improvement and development of Service-wide systems and mature cross-functional partnerships.
  • Develop and implement processes across Service to standardize and drive consistency.
  • Partner with cross-functional, global teams to define, implement, and monitor processes and systems to improve service delivery for both internal and external customers.
  • Convey, drive and escalate project statuses, issues and successes through effective communication with team members, stakeholders and upper management.
  • Effectively meet milestones and deadlines in an autonomous environment.
  • Become an expert on the service business and apply that knowledge to educate and mentor others.
  • Apply broad business acumen, including financial modeling, ROI, and other cost/benefit tools.
  • Learn and apply a strong understanding of the Service business, products and clinical applications.
  • Learn and apply a strong understanding of Medtronic Service strategies and a solid general business understanding to drive business growth objectives.
  • Lead and participate in continuous improvement activities across the Service organization.
  • Enforce quality standards within every project and all day-to-day activities.
  • Perform duties in compliance with environmental, health and safety-related site rules, policies or governmental regulations.
  • Travel requirement: less than 25%

Must Have: Minimum Requirements

  • 5+ years of Program or Project Management experience with a Bachelors Degree or 3 + years of experience with an advanced degree

Nice to Have
  • PMP Certification (or ability to attain within 1 year)
  • 3+ years of experience with medical devices and systems, imaging technology, or other technical disciplines
  • Microsoft Excel expertise (functions, expressions, pivot tables, formulas, data sets)
  • 3+ years of experience leading diverse and complex projects and programs
  • Independent thinker with the ability to take both a commercial and operational view of complex situations
  • Ability to solve highly complex problems across multiple business functions
  • Experience with Microsoft Project
  • Experience with SalesForce.com

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.

Physical Job Requirements

A commitment to our employees lives is at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Learn more about our benefits here . .

This position is eligible for a short-term incentive plan. Learn more about Annual Salary and Medtronic Incentive Plan (MIP) on Page 6 here

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)

Additional Information

  • Posting Date: Nov 19, 2021
  • Travel: Yes, < 25 % of the Time
  • Salary Min: 107,200
  • Salary Max: 160,800.

Posted: 2021-11-21 Expires: 2021-12-20
Sponsored by:
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Sponsored by:
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Louisville, CO 80027

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