16 days old

Program Manager

Public Health Foundation Enterprises, In
Richmond, CA 94804
  • Job Code
    PROGR02600-00001



Vaccines are one of public healths greatest achievements. Vaccines help prevent disease and help keep Californians of all ages healthy. The California Department of Public Health Immunization Program provides leadership and support to public and private sector efforts to protect the population against vaccine-preventable diseases.



The Program Manager is responsible for overseeing the provider enrollment process for the California COVID-19 Vaccination Program. The Program Manager will develop policies and procedures for the enrollment team and will monitor the enrollments as they come through the system and make assignments to the enrollment team. The Program Manager will routinely report to the Immunization Branch and will address questions from the subject matter experts and develop Frequently Asked Questions, as needed.



This is a temporary, grant-funded, full time, benefitted position. This position is expected to last through June 2022 and may be extended should funding become available.Temporarily remote role, but will be expected to work on-site in Richmond, CA.



Must submit a resume with the application.



Must be able to work flexible hours, including weekends and holidays. Local candidates will only be considered for this role



ESSENTIAL FUNCTIONS



  • Supervise the 2 subject matter experts as they oversee the enrollment process.

  • Supervise redirected State staff that are approving enrollments, including making assignments, tracking productivity, and revising assignments as needed to ensure that enrollments are proceeding smoothly through the system.

  • Write procedures to address specific provider enrollment questions.

  • Write reports that summarize provider enrollment data on a routine basis.



JOB QUALIFICATIONS



  • College graduation and three years of related administrative experience; or an equivalent combination of education and experience, required.

  • Minimum one year of supervisory experience, required.

  • Minimum of one year of experience working in project coordination activities. This may include- handling and maintaining customer account information, customer interaction documentation within an electronic or online system.

  • Knowledge, skills and ability to use computer applications and online based systems as part of performing, documenting, and tracking daily work activities and assignments.

  • Excellent communication and organizational skills.

  • Possesses excellent verbal and written communication skills (technical, and non-technical).

  • Have a professional, positive attitude and work ethic.

  • Experience working in a fast-paced environment.

  • Ability to multi-task effectively, prioritizing and managing assigned tasks in a timely manner.

  • Tech Savvy high level of comfort with a range of technologies and using them simultaneously phone systems, databases, software applications, etc.

Education/Experience



  • Bachelors Degree required

  • Masters Degree preferred.

Other Skills, Knowledge, and Abilities



  • Experience in communicating directly with healthcare providers/clinic staff.

  • Previous public health or immunization experience.

  • Excellent command of the English language including grammar, spelling and punctuation.

  • Excellent organizational and analytical skills.

  • Demonstrated skills in modern office methods, procedures, and practices including typing and internet search skills.

  • Demonstrated ability to enter alpha and numerical data with 100% accuracy into computerized systems.

  • Ability to follow detailed written instructions.

  • Ability to accurately look up personal health record data in computer systems.

  • Ability to adhere to confidentiality policies.

  • Ability to work effectively and cooperatively with colleagues.

  • Ability to work independently with appropriate supervision, and as part of a team.

  • Must have Wi-Fi/Internet access at remote location for use during work hours. (There is no reimbursement for Wi-Fi/internet access).

PHYSICAL DEMANDS



Stand Frequently



Walk Frequently



Sit Frequently



Handling / Fingering Frequently



Reach Outward Occasionally



Reach Above ShoulderOccasionally



Climb, Crawl, Kneel, Bend Not Applicable



Lift / Carry Occasionally - Up to 50 lbs



Push/Pull Occasionally - Up to 50 lbs



See Constantly



Taste/ SmellNot Applicable



KEY



Not Applicable Not required for essential functions



Occasionally (0 - 2 hrs/day)



Frequently (2 - 5 hrs/day)



Constantly (5+ hrs/day)





WORK ENVIRONMENT



Temporarily remote until further notice. Regular work will resume on-site at California Department of Public Health (CDPH) in Richmond, CA when notified.



EEOC STATEMENT



It is the policy of Heluna Health to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.



Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities



The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)



See job description





Posted: 2021-01-05 Expires: 2021-02-03
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Program Manager

Public Health Foundation Enterprises, In
Richmond, CA 94804

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