19 days old

Program Manager Sales, Learning and Development

XPO Logistics, Inc.
Ann Arbor, MI 48104
  • Job Code
Logistics done differently.

XPO Logistics, a leader in the transportation and logistics industry, is looking for a professional who knows what it takes to support successful sales teams. As the Program Manager, Learning and Development, you will work with executives, department leaders and sales operations to develop and implement training and onboarding processes that will ultimately drive the development of a knowledgeable, well-equipped sales organization. Become a part of our growing, dynamic team and we'll help you build an exciting career.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company bonus.

What you'll do on a typical day:

  • Develop, administer and analyze sales training needs at all levels of the organization through interviews, shadowing and surveys
  • Create a training curriculum to meet corporate objectives in an ever-changing sales environment
  • Work with departments to coordinate training agendas and content
  • Establish, coordinate and monitor all tactical activities related to programs and team projects
  • Manage attendee surveys for continued sales training improvements
  • Coordinate with leadership and sales support to manage trainee travel, transportation, meals and team events
  • Partner with the Director of Sales on Account Executive onboarding, including serving as a new hire facilitator; create a welcoming experience for new sales employees
  • Manage new hire follow-ups (30, 60 and 90-day communication) to ensure proper onboarding
  • Communicate with all levels of the organization to ensure that messaging is correct, while establishing a rapport with various organizational stakeholders and subject matter experts
  • Research options and provide recommendations based on training initiatives, including technology delivery, software and vendors
  • Oversee various team projects, in many cases acting as the lead; prioritize workload based on relevance to global strategy, visibility and organizational need
  • Manage team metrics and data, including maintaining key performance indicators, reports and quarterly updates
  • Collaborate with HR business partners and leaders on workshops to develop the talent management framework and structure

What you need to succeed at XPO:

At a minimum, you'll need:

  • Bachelor's degree in Business, HR, Organizational Psychology, Education or related field, or equivalent work or military experience
  • 1 year of experience working with a Learning Management System (LMS)
  • Solid experience and proficiency with Microsoft Excel

It'd be great if you also have:
  • 2 years of experience training in a corporate environment or educational institution
  • 2 years of experience working with Cornerstone LMS
  • Experience in the transportation/freight operations or logistics industry
  • Project management experience
  • Ability to stay informed of trends, techniques, technologies and processes in the training space
  • Strong attention to detail and organizational skills; proven ability to multitask
  • Outstanding business and sales acumen

Be part of something big.

XPO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make XPO a great place to work.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

XPO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with XPO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Posted: 2021-02-09 Expires: 2021-03-10
Sponsored by:
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Sponsored by:
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Program Manager Sales, Learning and Development

XPO Logistics, Inc.
Ann Arbor, MI 48104

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