28 days old

Program Test Manager

Northern Trust
Chicago, IL 60602
  • Job Code

The Program Test Manager is responsible for the overall test planning and execution for large scale programs.

Responsibilities include:

Develop communication protocol including:

o stakeholder management plan

o meeting cadence

o reporting cadence

o interaction model alignment

Ensure collaborative teamwork from all teams (testing, development, and business) across the program with multiple applications and business areas

Ensure a comprehensive approach to test planning including, but not limited to:

o impact analysis and estimation

o environment (including data) demand and changes

o alignment to enterprise goals

o testing strategy which includes all phases/types of testing required

(Non-functional, Functional, Scrum, Integration, User/Business Acceptance, Model Office Testing, 3rd party/external entities, post implementation verification, etc.)

o budgeting, reporting, signoffs and approvals

o development of artifacts and test assets to be approved and retained

o project closure requirements

Create aggregated test results and utilize enterprise standard metrics to assess software quality, tester effectiveness and production readiness. Utilize results to improve quality in test team.

Drive the implementation of automation frameworks across application teams and track automation progress to be communicated to program management

Drive organizational Change Management related to the move to Agile/Test Driven Development/Behavior Driven Development and expanded automated testing. Partner with business to gain further trust in automation activity via reporting and results.

Create program diagrams and/or workflows to be used for test planning, business communication, operational readiness and ongoing artifact documentation

Identify and manage program level testing risks, actions, issues, dependencies (RAID) and timelines. Work with test managers and other program representatives to build mitigation plans.

Serve as escalation point for testing issues, communicate appropriately and own to resolution

Partner with release management function (where exists) to ensure testing is consulted on scope, timelines and production readiness.

Participate in and enforce change control processes

Participate in enterprise test forums such as Communities of Practice, etc.


General 12 - 15 years of experience in Technical or Business Test Management, to include:

o Minimum 8 years in Test Management role for large initiatives

o Minimum 7 years Project/Program Management experience

o Minimum 5 years financial domain experience

o Minimum 5 years working within Agile style teams

Release Management experience is a plus

PMP/SAFe certification is a plus
Additional Skills:

Ability to properly prioritize tasks while under pressure in a continually changing environment

Aptitude for understanding large, complex, multi-tiered enterprise architectures

Ability to successfully collaborate with virtual teams across multiple time zones/locations

Ability to provide leadership and direction to various types of team members

Ability to communicate effectively with senior managers and leaders

Proven experience with SDLC and Agile practices

Demonstrated ability to help transition teams from Waterfall to Agile

Knowledge of performance testing and the concepts of high availability/low latency systems

Excellent coordination skills to bring together multiple contingents of testing

Excellent interpersonal and communication skills

Ability to work in a process oriented environment

Ability to work independently

Ability to maintain a positive outlook and remain adaptable

Posted: 2020-09-24 Expires: 2020-10-23
Sponsored by:
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Sponsored by:
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Program Test Manager

Northern Trust
Chicago, IL 60602

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