26 days old

Project Manager

Sapiens Americas Inc
Rolling Meadows, IL 60008
  • Job Code
Title: Project manager

Location: Rolling Meadows, IL or Remote

Sapiens International Corporation (NASDAQ and TASE: SPNS) is a leading global provider of software solutions for the insurance industry, with a growing presence in the financial services sector. We offer integrated core software solutions and business services, and a full digital suite for the property and casualty/general insurance; life, pension, and annuities; and reinsurance markets. Sapiens also services the workers' compensation and financial and compliance markets.

Our portfolio includes policy administration, billing and claims; underwriting, illustration and electronic application; reinsurance and decision management software. Sapiens' digital platform features customer and agent portals, and a business intelligence platform. With a 30-year track record of delivering to more than 400 organizations, Sapiens' team of over 2,500 operates through our fully-owned subsidiaries in North America, the United Kingdom, EMEA and Asia Pacific.
For more information: www.sapiens.com


The Project Manager work hands-on leading our clients and internal staff in implementing our proprietary applications. This position requires technical aptitude, business/industry knowledge, and customer-facing skills. The Project Manager may spend approximately 20% of their time at the client site, working directly with the customers' business and technical teams. Or, more time may be spent in the office or employee home office, depending on the account requirements.

Projects are staffed to provide both business and technical expertise for the client. The responsibilities outlined below represent the overall duties accomplished by the team. An individual contributor may be accountable for only a sub-set of the duties listed.

Outside of primary project responsibilities and/or while not assigned full time to a specific project, members of the Project Management group will take on internal responsibilities as deemed appropriate.

Reporting to the Vice President of Professional Services and under general supervision, the Project Manager -assures successful, timely and cost-effective project delivery. The Project Manager is accountable for Sapiens management as well as to clients. All aspects of project delivery are handled by the Project Manager responsible for reporting progress to interested parties as well as for determining how to mitigate issues or problems.

It does not have supervisory responsibilities such as hiring and performance/pay reviews.


  • Responsible for ensuring that in-house and customer projects are delivered in scope, on-time, in superior quality and on-budget.
  • Utilize Agile or waterfall project management methodologies and relevant supporting software in the planning, scheduling, reporting and change management of the projects. Work with resource managers to assign qualified project team members.
  • Manage (in a matrix way) business analysts, developers, and testers throughout the project lifecycle - from business requirements acquisition to a successful go-live.
  • Create, monitor and execute project plans.
  • Work closely with the project technical leads in the creation and management of project artifacts, schedules, and budgets.
  • Governance - provision of customer project statuses, project timeline maintenance, project plan performance reporting, etc
  • Estimate and create project budgets including but not limited to: tracking and monitoring project cost, review of budgets and costs with the customer and internal management, management and maintenance of detailed project time records for all members of the project team.
  • Management of problem reports and working with the technical lead on the scheduling of workarounds and fixes for such items.
  • Audit implementations to ensure the implementation processes defined internally are followed.
  • Manage customer expectations and deliverables including as appropriate client issues management and escalation.
  • Report, document and manage risks, risk mitigation activities and the resolution of system delivery and support issues.
  • Support the sales functions to expand the customer relationship beyond the projects.
  • Participate in strategic planning sessions with both client and management to determine the scope and objectives of each project.
  • Work with Sapiens finance and legal teams to create and approve client statements of work contracts.
  • Working knowledge of Clients License Service Agreement
  • Provide feedback for annual performance reviews for direct team members

Desired Skills & Experience:

  • Minimum of 12 years of experience managing large complex projects/programs ($10+ MM) within the L&A insurance vertical
  • Minimum of 10 years of L&A Domain expertise
  • Experience with managing all aspects of policy administration system implementation and integration (preferably with CoreSuite, ALIP, LifePRO, OIPA, etc.)
  • Knowledge and understanding with Agile and waterfall methodologies
  • Ability to work and thrive in a global delivery model (onshore/offshore)
  • Must be able to motivate and energize a globally distributed team
  • Proven ability to work with changing priorities and quickly adapt to change
  • Ability to understand complex L&A insurance business processes
  • Consultative and facilitation skills
  • Demonstrated engagement and influencing at CxO level
  • Strong written and verbal communications skills
  • Experience with project management tools (MS Project, JIRA, etc.)
  • Strong customer support experience
  • Strong oral, written, and presentation communication skills.
  • Minimum of a bachelor's degree
  • Travel requirement- approximately 20%-based on the project needs.

Sapiens is an E-Verified & Equal Opportunity/Affirmative Action Employer, M/F/D/V.

Nearest Major Market: Chicago

Posted: 2021-03-26 Expires: 2021-04-24
Sponsored by:
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Sponsored by:
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Project Manager

Sapiens Americas Inc
Rolling Meadows, IL 60008

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