23 days old

Provider Solutions & Operations - (PS&O) OE Project Manager Senior Advisor

Memphis, TN 38103
  • Job Code
Reporting to the Provider Solutions & Operations Operational Excellence Program Director, this position will be responsible for leading large complex projects and programs across multiple operational units or enterprise programs. This Business Project Manager role will be an integral leadership part of the OE team supporting both the Clinical Performance & Quality organization and the Behavioral Product organization

Core Responsibilities:

  • Driving the overall Project Management of the various initiatives including coordinating and facilitating various governance meetings, rolling up status reporting, milestone tracking and planning
  • Utilizes established project and program methodology to develop a master project plan to support milestones and goals; where the methodology is not sufficient, create and augment with new processes and establish best practices
  • Ensures the timely and quality development and distribution of all deliverables for the project which could include a program charter, status reporting, issues / risk logs, dependency management, resource plan, etc.
  • Overall management and coordination of regularly scheduled organizational update meetings to provide status, discuss key issues/risks and upcoming milestones
  • Works closely with the program leadership team and sub-teams to organize and manage/resolve issues through escalation forums to address the following:

people, process and technology enablement issues

general project risks and issues

project plan risks and issues in achieving planned milestones

communications across sub-teams and the broader program

  • Evaluates project status and resource utilization and recommends and implements changes to improve the team's and project's effectiveness
  • Effectively communicates with project/business participants and interested parties by adapting style and message to diverse audiences
  • Develops strong relationships with business leads and sponsors
  • Continually improve skills and competencies by proactively participating in various internal and external training opportunities and stretch assignments
  • Connect to the broader CCPO OE team to utilize and build best practices, share innovative ideas and improvement opportunities, and grow professionally, while championing the organization's project management methodology, tools, and techniques
  • Takes ownership and responsibility in own tasks; Demonstrates dedication and passion towards department duty; Demonstrates confidence to lead mid-size teams with diversified members to success; Delegates project tasks properly based on skill-set and business requirement; States clearly what task's expectation is to project team members; Treats all team members with equal fairness; Ensures that credit for successes is spread throughout project team

Work experience:

  • 5 - 10 years of Project Management, Program Delivery or applicable experience
  • Bachelor's Degree required; MBA, PMP Certification training also valued
  • Detailed knowledge for driving result oriented work
  • Proven track record of delivering results of high quality and sustainability
  • Demonstrated project management skills and success, including cross-organizational initiatives
  • Experience in leading large, complex projects and/or programs
  • Demonstrated ability to drive strategic and tactical projects and programs

Soft skills:

  • Familiarity with project management approaches, tools and phases of the project lifecycle
  • Ability to foster collaboration, value others perspectives and gain support and buy-in for organizational proposals
  • Strong analytic and decision making abilities
  • Excellent executive level oral, written presentation and communication skills
  • Ability to lead and influence in a matrixed environment is critical
  • Proven track record of delivering results of high quality and sustainability
  • Strong problem solving and root cause identification skills
  • Strong business acumen, with proven ability to leverage knowledge base to quickly come up to speed in new business areas and new types of projects
  • Proven ability to develop strong working relationships and establish a high level of credibility across functional and lines of business and organizational levels
  • Strong Change Management exposure to the discipline and components of Change Management
  • Demonstrated ability to rally support around vision & strategy
  • Adapts to ambiguous or unfamiliar terrains
  • Can deal comfortably with more senior managers (band 6 and above)
  • Strong strategic thinker
  • Job Families for Job Profiles

This position is not eligible to be performed in Colorado.

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

Posted: 2021-11-12 Expires: 2021-12-11
Sponsored by:
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Sponsored by:
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Provider Solutions & Operations - (PS&O) OE Project Manager Senior Advisor

Memphis, TN 38103

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