8 days old

Quality Manager

Kimberly-Clark Corporation
Loudon, TN 37774
  • Job Code
Quality Manager

Job Description

Mill Quality Leader

Loudon, TN


Provide leadership and technical support for quality assurance, raw materials acceptance, vendor certification, and customer complaint response management for mill operations.

Key Customers

Staff/Mill Quality, Operations, Staff Research & Development, Staff Engineering, and Purchasing.


  • Act as mill liaison with Sector Staff and other mills regarding quality assurance. Participate as a member of the KCP Sector Quality Council
  • Effectively lead and implement quality testing, raw materials acceptance, complaint system management, and regulatory technical support
  • Assist operating teams with resolving process capability problems
  • Control the implementation of design experiments, MSRs and RSRs so as to ensure integrity of resultant data and conclusions
  • Comply with internal control requirements.
  • Comply with Professional Sector requirements
  • Coach operating employees on quality conformance
  • Monitor system performance and identify system improvement opportunities.
  • Foster internal and external vendor partnership relationships
  • Prepare Mill Monthly Quality Report
  • Provide work direction for Mill Quality Coordinator
  • Provide mentorship for shift Bath Tissue and Hand Towels Quality Second Hat Roles.


  • Reports directly to the Sr Quality Manager, Kimberly-Clark Professional North America
  • Directs Quality Assurance and process engineering support to a broad range of technically complex manufacturing operations in both the Bath Tissue and Hand Towels units of the Mill (finished product testing, raw materials testing, prevention audits, quality data analysis, etc.)

  • Assists Operations in developing and implementing programs to meet mill safety, quality, and productivity objectives
  • Provides work direction to Mill operating personnel and Staff scientist and engineers completing designed experiments on Mill processes
  • Identifies and responds to training needs and coaches operating teams to develop technical problem solving, centerlining development and process control skills
  • Often interacts directly with Sector staff and business teams to participate in decisions impacting product and process design and specifications
  • Skills required include: initiative, structured problem solving and decision making, thoroughness, creativity, planning, controlling, flexibility, personal sensitivity, the ability to lead, and collaboration.

Qualifications/Education/ Experience Required

  • Bachelors degree in a relevant discipline and typically 4-8 years experience and /or combinations of advanced degrees or lesser amounts of relevant experience.
  • The incumbent must be able to effectively organize and lead multifunctional teams.
  • He/she typically has in-depth knowledge in a single functional area and has applied that knowledge across a variety of projects and /or manufacturing issues within the team.
  • Has experience working in a regulated industry

Principle Accountabilities

  • Carry out job responsibilities in a safe manner.
  • Technical Knowledge: Develop knowledge and skills to be recognized for expertise and functional leadership in application of quality assurance and regulatory principles.

  • Develop and implement programs and procedures to ensure conformance to quality standards, the achievement of mill quality objectives.
  • Develop, recommend, and audit implementation of mill programs to ensure conformance to company policies and product safety.
  • Develop and maintain systems to provide Operations with information on finished product quality, running to target, centerline conformance and process capability.
  • Provide direction and participative leadership in the practical application of the Quality Management Process in all assignments and responsibilities.
  • Provide for review and evaluation of all proposed product specifications and inspection procedures to ensure compatibility with mill process, equipment, and materials capabilities.
  • Maintain up to date specifications and procedures for all raw materials, finished product, inspection and test procedures.
  • Maintain security and documentation to ensure the retrieval of data and protection of proprietary information
  • Internal Control: Lead assigned projects/tasks to meet unit objectives within applicable corporate policies.
  • Communication: Communicate fully with superiors, subordinates and others who have need to know. Communicate in a way that is timely, yet prompt; complete, yet concise; candid, yet accurate; and clear, yet responsive.

  • Maintain documentation control as governed by record retention guidelines
  • Ensure continued safe work practices of self and others by complying with company and governmental regulations. Maintain good housekeeping standards while eliminating and preventing losses of all types (injuries, illnesses, process loss, property damage).
  • Comply with the standards and requirements of the Loudon Mill EHS Management System.
  • Ensure that all activities support Loudon and Sector policies and regulations.
  • Identify all aspects and hazards in areas of accountability and ensure they are managed to acceptable levels of risk.
  • Report and investigate to the Loudon standard all substandard acts and conditions.
  • Adhere to the policies, procedures and work instructions referred to in the Quality Manual and to understand how their individual role contributes to the overall effectiveness of the system and continuous improvement of the products produced at Loudon.

Kimberly-Clark and its well-known global brands are an indispensable part of life for people in more than 175 countries. Every day, 1.3 billion people - nearly a quarter of the world's population - trust K-C brands and the solutions they provide to enhance their health, hygiene, and well-being. With brands such as Kleenex, Scott, Huggies, Pull-Ups, Kotex, and Depend, Kimberly-Clark holds No.1 or No. 2 share positions in more than 80 countries. With more than 140 years of history of innovation, we believe in recruiting the best people and empowering them do their best work. If fresh thinking and a passion to win inspire you, come Unleash Your Power at Kimberly-Clark.

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

This position may require a post-offer/pre-hire Physical Abilities Test (PAT) to confirm that individuals are able to perform the essential functions of the job.

K-C requires that an employee have authorization to work in the country in which the role is based. In the event an applicant does not have current work authorization, K-C will determine, in its sole discretion, whether to sponsor an individual for work authorization. However, based on immigration requirements, not all roles are suitable for sponsorship. This position is subject to drug and alcohol testing, including pre-employment testing.

Global VISA and Relocation Specifications:

K-C will support in-country relocation for the chosen candidate for the role, including assistance to obtain proper work authorization. The benefits provided will be per the terms of K-Cs applicable mobility policies. The benefits/policy provided will decided in K-Cs sole discretion.

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Time Type

Full time

Posted: 2021-06-08 Expires: 2021-07-07
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Quality Manager

Kimberly-Clark Corporation
Loudon, TN 37774

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