GENERAL SUMMARY OF DUTIES: Responsible for assisting Guests with all aspects of room requests, and general information, and running all required reports.

EXAMPLES OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following.)

PERFORMANCE REQUIREMENTS: Knowledge, Skills & Abilities: Excellent communication skills with the ability to read, write and communicate verbally in English; perform basic math; type 35 wpm; understand and comply with all company and departmental rules, regulations, policies and procedures; ability to establish and maintain effective working relationships with staff and Guests.

EDUCATION AND EXPERIENCE:

Education : High school education or equivalent preferred.

Experience : Previous front desk experience preferred.

Certificate/License : None required.

TYPICAL WORKING CONDITIONS: Work is performed in an office environment. Work may be performed in areas, which may be unusually hot, cold, noisy, smoky, dimly lit or brightly illuminated. Contact with staff is necessary.

TYPICAL PHYSICAL/MENTAL DEMANDS: (May be required in order to perform the essential functions of the position). Position requires Team Member to enter & exit from the Team Member entrance which entails 2 flights of stairs. Requires constant sitting; communication via use of telephone; frequent use of office equipment, such as computer, fax, calculator, and multi-line phone system; ability to distinguish letters, numbers and symbols; hand/eye coordination; and normal vision range.

NOTE : This job description in no way states or implies that these are the only duties to be performed by the Employee occupying this position. This position will be required to perform any other job-related duties as assigned by the Director.

Responsible for assisting Guests with all aspects of room requests, and general information, and running all required reports.