21 days old

Reverse Logistics Center (RLC) Area Manager (Chino, CA)

Best Buy
Chino, CA 91710
  • Job Code
What does a Best Buy Reverse Logistics Center (RLC) Area Manager do?

The Area Manager, Distribution Reverse Logistics Center (RLC) is responsible for overseeing the day to day operations of sorting, testing and distributing of large product to the appropriate reserve channels. Using behavior-based coaching and feedback, this leader ensures that job duties and responsibilities of team members are safely completed in a consistent, accurate and productive manner while maintaining high quality standards. They are responsible for coaching and developing teams to create a culture of continuous improvement through employee engagement that supports our company values.

Essential Functions


  • Coach, develop and train current team members to reach business metrics
  • Establishes and maintains a positive work environment where employees have avenues to give feedback and provide input on operational, policy and cultural aspects of their dept and the building
  • Monitor exceptions, schedules and time off in time management system
  • Identify and influence behaviors that yield a safe, well-performing and quality-driven department by coaching and delivering timely feedback to employees
  • Conduct monthly one-on-ones and annual reviews
  • Work within contingent company guidelines
  • Onboard and train new team members
  • Track and report both individual and department productivity, quality and staffing levels and report progress/concerns
  • Supervise the team's processes (SOP compliance) for Shipping/Receiving/Inventory/Sortation.
  • Make sound financial decisions in reference to waste, exceptions, junk outs as it relates RLC P&L and business metrics
  • Facilitates change and sets goals and objectives for their department to create an environment of continuous improvement.
Department specific:
  • Responsible for inventory tracking in their assigned areas
  • Research, feedback and integration of testing tools
  • Ensure shipping and fulfillment are executed daily
  • Drive continuous improvement within the process through identification of gaps.
What are the professional qualifications of a Best Buy Reverse Logistics Center (RLC) Area Manager?

Basic Qualifications

  • 2 years supervisor/leadership experience
  • Able to stand/sit for long periods of time
  • Able to multi-task in a fast pace environment
  • Basic knowledge of Microsoft Office
  • Able to carry/lift/push/pull weight up to 50 lbs. with or without accommodation
Preferred Qualifications
  • 2 years distribution experience preferred
  • Associate Degree or Bachelor's Degree in Business or Supply Chain

Posted: 2021-01-06 Expires: 2021-02-04
Sponsored by:
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Sponsored by:
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Reverse Logistics Center (RLC) Area Manager (Chino, CA)

Best Buy
Chino, CA 91710

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