22 days old

Sales Coordinator (R-10257 )

Dun & Bradstreet
Jacksonville, FL 32202
  • Job Code
    0d20abf6-550b-4d84-ae5e-1eafdb2c42aa
Why We Work at Dun & Bradstreet

We are at a transformational moment in our company journey - and we're so excited about it. Each day, we are finding new ways to strengthen our award-winning culture, and to accelerate creativity, innovation and growth. Our purpose is to help customers improve business performance with Dun & Bradstreet's Data Cloud and Live Business Identity, and we're wildly passionate and committed to this purpose. So, if you're looking to make an immediate impact at a company that welcomes bold and diverse thinking, come join us!

The Sales Coordinator is a supporting role within our the Public Sector Administrative team, providing administrative support and resolving transactional issues.

Responsibilities

  • Work with back office/finance teams to resolve any billing/tax/invoice issues. Process usage adjustments/invoice cancellations and pull customer invoices per requested, etc. Ensure PO is secured and provided to A/R in time to submit the invoice per the payment terms on the contract
  • Create other various reports by request from Engagement Managers and Client Directors, i.e., multi-year, customer usage reports on products for customers, etc. Ensure contracts/usage trackers are uploaded and up to date in Teams & SFDC. Ensure any necessary fields in salesforce are properly populated i.e. use case/risk level/etc.
  • Process all new business orders through the back office system. Responsible for generating and quoting renewal business.
  • Set up new and delete existing users for D&B products, enter and track cases for customers with technical issues, and reset customer usernames and passwords. Client investigations or updates to own report or report they have pulled; Entering and tracking Cases to make sure they are getting done in a timely matter (technical issues, users, data investigations (add or deletes) .
  • In partnership with the Deal Desk, coordinate multi-year process-initiate subsequent year's billing (delivery logs) against existing orders. Resolve any RFI's or questions related to such orders. Also review autorenewals to ensure completion.
  • Ensure accuracy of custom order forms to ensure accuracy of all products/services.
  • Experience

  • Minimum of 2-4 years of sales experience; or supporting a sales team.
  • Excellent written and oral communication skills.
  • Handle multiple tasks well, in a fast paced, professional environment.
  • Demonstrated organizational and planning skills.
  • College degree preferred and/or equal business experience
  • Dun & Bradstreet is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. View the EEO is the Law poster here and its supplement here.

    View the pay transparency policy here .

    We are committed to Equal Employment Opportunity and providing reasonable accommodations to qualified candidates and employees. If you are interested in applying for employment with Dun & Bradstreet and need special assistance or an accommodation to use our website or to apply for a position, please send an e-mail with your request to acquisitiont@dnb.com . Determination on requests for reasonable accommodation are made on a case-by-case basis.





    Posted: 2021-11-12 Expires: 2021-12-11
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    Sales Coordinator (R-10257 )

    Dun & Bradstreet
    Jacksonville, FL 32202

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