27 days old

Sales Team Support Specialist

New England Biolabs, Inc.
Ipswich, MA 01938
  • Job Code

New England Biolabs (NEB) is seeking a Sales Team Specialist to support our growing domestic sales staff. The person in this position will manage our sales enablement and training platforms, support account-specific projects and content-related requests, and any loyalty-based program needs.

Primary Responsibilities:

  • Management of sales enablement and training platforms. This may include, but is not limited to:

    • Manage marketing collateral within our sales enablement platform, and aggregating content for associated campaigns and workflows

    • Work with Product Marketing Managers to develop training modules for high/medium priority product releases. This will include building training modules, facilitating updates to launch materials, and maintaining custom content.

    • Work with vendor to manage any changes or updates to platforms

  • Serve as primary contact for account-specific requests from the NEB Sales Team, as well as any loyalty-based program requests. This may include, but is not limited to:

    • Act as project manager for multiple ongoing projects

    • Work with Sales Rep and/or Marketing Team to generate and/or edit content. This can include content needed for email, landing page, flyer or social media

    • Work with Marketing Technologies and Marketing Communications teams to implement content requests

    • Work with Sales Rep and/or Inside Sales Team to update customer contact list

    • Coordinate any institution-specific special offers with IT

    • Manage requests for email templates and campaign tagging

    • Track analytics and providing annual report for review by Marketing & Sales

  • Coordinate quarterly price-based promotions

Required Qualifications, Skills, and Experience:

  • Bachelors degree, preferably in Communications or Marketing

  • Minimum of 3-5 years related experience is required.

  • Strong project management skills with the ability to prioritize and manage multiple projects, simultaneously

  • Good communication skills, verbal and written

  • Keen attention to detail

  • Ability to work independently as well as within a team environment

  • Strong knowledge of Microsoft Office Suite required; experience using Salesforce is desirable

  • Experience in the life science industry is a plus

NEB currently requires all employees located in the United States to be fully vaccinated against COVID-19. New hires must be fully vaccinated prior to the first date of employment. NEB will consider requests for reasonable accommodations, as required by applicable law.

EEO Statement

New England Biolabs is committed to fostering a diverse and inclusive community; as an EEO/AA employer, New England Biolabs considers applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. More in-depth details of EEO are availablehere.

Information regarding New England Biolabs commitment to Diversity, Equity and Inclusion can be found here.

New England Biolabs is a participating employer in the Employment Verification(E-Verify)program.

OFCCPs pay transparency policy can be found on OFCCPs website atwww.dol.gov/ofccp

If you need an accommodation for any part of the employment process because of a medical condition or disability, please send an email tohr@neb.comor call 978-927-5054 to let us know the nature of your request.

Posted: 2022-07-15 Expires: 2022-08-13
Sponsored by:
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Sponsored by:
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Sales Team Support Specialist

New England Biolabs, Inc.
Ipswich, MA 01938

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