27 days old

Senior Operations Analyst

Scranton, PA 18503
Senior Operations Analyst



Scranton, Pennsylvania



**Job Description:**



Job Description



Responsible for the day-to-day analysis, research, and resolution of varied problems. Functions include administering defined procedures, analysis and report generation, and exception processing. Coordinates the implementation of products/services and operational solutions. May assist in designing, documenting, implementing, and monitoring of new products/services. Provides guidance to associates within own unit regarding procedural, technical and/or operational changes. Incumbents have full working knowledge of operations environment acquired through experience in an operations environment and on the job training.



Minimum Required Skills:



+ Highly organized with strong attention to detail

+ Typing and Data entry experience

+ Excellent time management and prioritization skills, with ability to meet deadlines

+ Excellent oral and written communication skills

+ Exceptional Customer Service experience

+ Experience with working independently and on teams

+ Experienced with Microsoft Office Suite

+ Experienced with managing multiple priorities and multi tasks

+ Able to work weekends and overtime when needed



Desired Skills:



+ Previous Wire experience

+ 5 years Payments Processing experience

+ Financial industry experience

+ Accounting experience



**Job Band:**



H6



**Shift:**



1st shift (United States of America)



**Hours Per Week:**



40



**Weekly Schedule:**



Monday-Friday 8:00am-5:00pm



**Referral Bonus Amount:**



0



**Job Description:**



Job Description



Responsible for the day-to-day analysis, research, and resolution of varied problems. Functions include administering defined procedures, analysis and report generation, and exception processing. Coordinates the implementation of products/services and operational solutions. May assist in designing, documenting, implementing, and monitoring of new products/services. Provides guidance to associates within own unit regarding procedural, technical and/or operational changes. Incumbents have full working knowledge of operations environment acquired through experience in an operations environment and on the job training.



Minimum Required Skills:



+ Highly organized with strong attention to detail

+ Typing and Data entry experience

+ Excellent time management and prioritization skills, with ability to meet deadlines

+ Excellent oral and written communication skills

+ Exceptional Customer Service experience

+ Experience with working independently and on teams

+ Experienced with Microsoft Office Suite

+ Experienced with managing multiple priorities and multi tasks

+ Able to work weekends and overtime when needed



Desired Skills:



+ Previous Wire experience

+ 5 years Payments Processing experience

+ Financial industry experience

+ Accounting experience



**Shift:**



1st shift (United States of America)



**Hours Per Week:**



40



Learn more about this role



Full time



JR-22036607



Band: H6



Manages People: No



Travel: No



Manager:



Talent Acquisition Contact:



Carolyn Brocket



Referral Bonus:



0



Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.




To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .


To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .



Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (Policy) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.




To view Bank of Americas Drug-free workplace and alcohol policy, CLICK HERE .

Industry

  • Banking / Finance
Posted: 2022-04-22 Expires: 2022-06-04

Success begins with building relationships.

At Bank of America, our customers are at the center of everything we do. Our focus is on helping each one find the right financial solutions. With a wide range of career opportunities available, we invite you to realize your career goals with us while assisting customers with what matters most to them.

Welcome to Careers at Bank of America.


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Senior Operations Analyst

Bank of America
Scranton, PA 18503

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