25 days old

Service Supervisor

Harnish Group Inc.
Anchorage, AK 99501
  • Job Code
    SERVI02478

Harnish Group Inc. is the Caterpillar Dealer in central and western Washington, central and eastern Montana, northwestern Wyoming, northwestern North Dakota and the state of Alaska. Our Member Companies are N C Machinery, N C The Cat Rental Store, N C Power Systems, Tractor & Equipment Co., The Cat Rental Store, and SiTech, representing Caterpillar, AGCO and other manufacturers. We are a family owned and managed company with 1,200 employees. Our Mission is to help our customers succeed by providing premier business solutions delivered by engaged employees through teamwork and excellence. If you have the ability to work and get along well with people, to accept change quickly and able to work under stressful situations with a strong desire to promote growth of the service department business through superior performance and complete customer satisfaction this job may be for you. You will review workload and identify and address potential problems, work with customers on quotes to resolve billing conflicts, be responsible for customer and employee satisfaction and profitability. It will be your responsibility to ensure repairs and preps are complete, on time and on budget. You will manage technicians to ensure safe and efficient repairs/prep processes and coordinate training efforts to ensure the development of technicians. Qualifications & Experience Needed: Must have a valid driver's license, high school diploma or equivalent. Minimum of 3-5 years' experience in a dealer service department. Familiarity with all forms of shop tooling to the degree necessary to provide assistance to technicians as needed. Previous service management / supervision experience preferred. Knowledge of DBS system is a plus along with the ability to work in a typical, physical work environment, and the ability to use Microsoft Office software and hardware.


We offer a competitive benefits package that includes salary, health benefits, vacation, sick leave, life insurance, 401(k) with profit sharing and company match. For more information about Harnish Group Inc., please apply at www.ncmachinery.com. Harnish Group Inc. and Member Companies are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, national origin, age, protected veteran status, disability status, or any other characteristic protected by law.



SERVICE





Posted: 2021-03-26 Expires: 2021-04-24
Sponsored by:
ADP Logo
Sponsored by:
Bank of America Logo

Featured Jobs[ View All ]

Featured Employers

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Service Supervisor

Harnish Group Inc.
Anchorage, AK 99501

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast