6 days old

ServiceNow Business Analyst

Cognizant
Los Angeles, CA 90012
  • Job Code
    00042985901

Cognizant is seeking a strong ServiceNow Business Analyst for an immediate need. This is a client-facing role & the candidate will have regular interactions with various client managers.



Remote Candidates will be considered, however must be willing to relocate post Covid

Job Description :



  • Developed scalable solutions and reviewed business processes.

  • Provided technical advisory services for multiple options and risks.

  • Participated in process designing sessions and documented process flows.

  • Evaluated and documented business processes and functional requirements.

  • Implemented information flow analysis for various business streams.

  • Analyzed and studies request processes and future automated processes.

  • Designed and formulated application requirements and test conditions.

  • Executed sprint planning and business estimation services with developers.

Technical Expertise :



  • Strong capability to perform:

  • Business analysis, Gap analysis on ITSM Tools (ServiceNow is a must)

  • Strong knowledge on ITIL process methodologies

  • Well-versed in SDLC methodologies: Agile, Waterfall

  • Amazing ability to perform: Requirements gathering, Process mapping via ITIL, Business process reengineering

  • Strong Understanding of Change & Release management

  • Strong communication skills & able manage communication with customer & offshore teams

***Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission. Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.



**Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (such as an H-1B visa) for this opportunity.










Posted: 2021-06-07 Expires: 2021-07-06
Sponsored by:
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Sponsored by:
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ServiceNow Business Analyst

Cognizant
Los Angeles, CA 90012

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