12 days old

Slot Floor Supervisor

Caesars Entertainment
Laughlin, NV 89029
  • Job Code
    10916
JOB SUMMARY: Supervise and support Slot operations, team members and monitor related services affecting Slot operations in assigned areas. Maintain the performance standards established for Slot operations and recommend improvements for the overall operation of the property. Responsible for shift in the absence of the Casino Manager. Responsible for interviewing; training; selecting and adjusting rates of pay and hours of work; directing the work of employees; maintaining production; appraising employees' productivity and efficiency for purposes of recommending promotions or other changes (evaluations); handling employees' complaints; disciplining employees; planning work; providing for safety and security; and monitoring or implementing legal compliance matters.

KEY JOB FUNCTIONS : Instruct and direct team members in the performance of their duties. Ensure maximum floor coverage in their area at all times. Keep area clean and well stocked of supplies. Verify slot machine payoffs and fills. Make vault buys for change personnel when needed and keep coin changers filled and in service. Support property and department initiatives such as Total Service programs and any other property or departmental service initiatives and facilitate to the front-line team via Buzz Sessions, Coaching, Training and Discipline where necessary. Handle any customer complaints in assigned area. Always maintain complaints in assigned area and maintain effective communication between other team leaders and Sr. Management. Protect all assets of the Slot Department at all times and when time permits identify new premium slot players. Ability to understand and comply with Caesar's Entertainment rules and regulations and Nevada Gaming Control minimum control standards. Must be able to perform both positions simultaneously and know when to make the distinction between the two roles.

EXPERIENCE/QUALIFICATIONS: 1-year experience, Gaming License, Alcohol Awareness Card

PHYSICAL & MENTAL DEMANDS: Lift up to 30 lbs. Must be able to bend, stoop, twist, reach, and hear. Walk entire shift. Stand for long periods of time or entire shift. Walk up and down stairs. Type. Work in Secondhand smoke environment. Maneuver in confined spaces. Accurate Money/chip handling. Tolerate high noise areas. Tolerate bright lights. Will have guest contact. Work flexible schedules.

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah's, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars". If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

JOB SUMMARY: 1 Full Time Position. Supervise and support Slot operations, team members and monitor related services affecting Slot operations in assigned areas. Maintain the performance standards established for Slot operations and recommend improvements for the overall operation of the property. Responsible for shift in the absence of the Casino Manager.





Posted: 2021-11-22 Expires: 2021-12-21
Sponsored by:
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Slot Floor Supervisor

Caesars Entertainment
Laughlin, NV 89029

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