25 days old

Solution Train Engineer - Evernorth

Memphis, TN 38103
  • Job Code
Solution Train Engineer/ Agile Program Manager

The Solution train engineer (STE) primary purpose is to facilitate the successful delivery of business value within an Agile framework, with a focus on managing interdependencies between multiple trains for complex solution delivery. External stakeholder experiences (e.g., Provider, Client, Customer) drive business priorities in Cigna's Agile model, with a strong focus on Affordability, efficiency, and growth. This role will bring leadership, operating model, and staff development skills and experience to deliver business capabilities and effectively define, execute, and optimize the operating model. This is a highly visible and strategic role that will help evolve Cigna's journey within Agile.


Agile Program management

  • Leads integrated (end to end) delivery planning and coordination for approved EDS solutions, which involves managing federated delivery by facilitating and aligning work across enterprise release trains and delivery organizations (US Commercial, Health Services, Government etc.). This focus is on work that has been prioritized and approved for delivery through lean portfolio management, in partnership with the Strategic planning lead, and setting proper expectations about delivery based on how integrated solutions need to hang together.
  • Manages interdependencies within the solution train(s), working with Scrum masters and release train engineers, and outside of the train, including platforms, shared services, value streams, etc.
  • Effectively integrates with other Value streams, Platform teams, Shared Services, etc. to accomplish business objectives
  • Encourages collaboration between System Architects and Solution Architects, Data domain leads, and Engineering leads.
  • Identify, manage, and mitigate risk for the train(s); Manages risks and dependencies that have been escalated to the EDS Solution Team, and escalates as necessary to address blockers, and drives decision analysis and recommendations for solution level issues.
  • Ensures a successful solution train alignment working with Business Delivery, Product Management, Solution Engineering and Solution Architecture partners and stakeholders.
  • Facilitates Pre and Post Program Increment (PI) Planning to coordinate and integrate the outcomes of PI planning across ARTs, and across affected platform teams, value streams, and/or shared services to ensure the right priorities are aligned for delivery
  • Aggregates program PI objectives into an overall aligned set of objectives/view and integrate with the strategic planning lead to demonstrate execution against the broader product roadmap
  • Enable the creation and maintenance of and document a multi-PI execution roadmap
  • In partnership with the strategic planning lead and with lean portfolio management, facilitates decision making regarding priorities, trade offs, including proposing 'what if' scenarios for decision by leaders when competing priorities exist, based on what is currently slated on the roadmap(s) for execution
  • Reports aggregate status and supports activities related to Lean Portfolio Management such as intake, change management, communications, etc. and how these are integrated into the PI's for execution, based on the priorities set forth by the strategic planning lead.
  • Ability to capture, dissect, and understand the work inside other portfolios and how that affects the roadmap, negotiating with areas in how work will sequence in priority order based on the change profile for a given targeted business area - manage a roadmap that is interdependent with those other portfolio/ program managers, and make recommendations to leaders (both business & IT) on how those dependencies affect delivery

Agile Expertise & AVMO Alignment

  • Senior Agilist on the team, ability to guide teams to mobilizing the ideal Agile principles and mindset
  • Work with AVMO to influence Agile standards within the Enterprise; ability to lead implementation of new Agile standards into the teams, but 'do no harm' to delivery; ability to determine best implementation approach for new requests from AVMO
  • Drive product mindset through tight partnership with strategic planning lead, and ensuring that work is brought into the solution train for delivery in product iterations
  • Understand and apply best practices and other optimization approaches to evolve the Agile operating model Drives continuous improvement via Inspect and Adapt (I&A) for the train
  • Act as a change agent to drive acceptance and adoption of Agile using a structured approach


Organizational Agility

Dealing with Ambiguity
Problem Solving
Customer Focus
Priority Setting
Learning and Applying quickly
Interpersonal Savvy
Motivating Others

This position is with Evernorth, a new business within the Cigna Corporation

Preferred Skills and Experience

  • 10-15 years' experience as a delivery leader in program management; strong IT application development & leadership background. Strong business acumen in health care payor space
  • 5-7 years' experience as release train engineer, or Agile Project/Program Manager, or Agile product manager
  • Proven track record of delivering on large scale or multiple initiatives ($30-$50MM+ in size). Experience with all aspects of the delivery, including planning, capacity reviews, budget, features/user stories, design and delivery execution
  • Proven ability to effectively communicate with internal and external stakeholders to identify needs and evaluate alternative solutions and strategies;
  • Servant leader and strong communicator with strong interpersonal skills
  • Ability to communicate at all levels of the organization, including VP levels
  • Ability to take complicated subjects and distill them down to salient points to drive decision making
  • Experience applying Lean Thinking and Systems Thinking in large organizations
  • Experience with Lean Portfolio Management facilitation for program, portfolio, or executive-level
  • Strong technical aptitude and experience leading teams in delivering quality softwareexperience working in an Agile organization using Scrum, XP, Kanban, Scaled Agile Framework (SAFe), or other scaling model

This position is not eligible to be performed in Colorado.

About Evernorth

Evernorth, Cigna Corporation's health services segment, exists to elevate health for all. We're building on our legacy and redefining health care as we know it. Unbiased in how we think, we create without limitation. We partner without constraints, deliver value differently and act in the interest of humanity. Solving across silos, closing gaps in care, and empowering clients, customers, and people everywhere to move onward and upward. When you work with us, you'll be empowered to solve the problems others don't, won't or can't. Join us. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

Posted: 2021-07-07 Expires: 2021-08-05
Sponsored by:
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Solution Train Engineer - Evernorth

Memphis, TN 38103

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