28 days old

Sr. Manager, Financial Crimes

Silicon Valley Bank
Tempe, AZ 85281
  • Job Code

The Financial Crimes Risk Management (FCRM) organization is focused on ensuring the bank is appropriately safeguarded against financial crimes that may impact the organization or our clients. The Business Advisory Services team inside FCRM provides oversight and support to the organization in their endeavors to ensure SVB has the appropriate systems, processes, tools and oversight required to comply with laws and regulations, support business transactional volume and safeguard the bank against wrongdoing. The Product Owner/Analyst team within BAS engages in infrastructure initiatives both on behalf of the FCRM organization as well as with cross functional team members to deliver capabilities and appropriate integration/functionality with FCRM systems to support business growth and laws/regulations pertaining to our FCRM owned systems.

This position is mid-level management position responsible to manage and oversee business infrastructure efforts and staff (FTE and contractors) pertaining to the FCRM four domains (fraud, AML, sanctions, KYC), including cross portfolio initiatives and enterprise level integration efforts. This person will hire, train, mentor and grow team members to enable project delivery and career growth using Agile/SCRUM methods. They will work with colleagues and partners across the portfolio, business, and technology organizations to understand scope, prioritize, staff, and oversee execution of SVB funded initiatives. They will be responsible to ensure work is delivered according to the appropriate delivery framework, the business is ready for deployment, the efforts are ready for support and the work is delivered on time and budget. This position will provide input and direction to the overarching business system architecture and assists in future state direction. Lastly this person will assist in defining future initiatives and crafting the funding and resource models for those initiatives. This position works closely with the BAS Senior Director and FCRM leadership to implement infrastructure solutions in support of both FCRM and SVB enterprise business requirements while enabling growth and safeguarding the bank.

Primary Functions:

  • Has a general understanding of the business forces engaging SVB as well as the bank's products, services, finances and strategies
  • Build out and maintain FCRM current and future state business architecture ensuring alignment with internal business stakeholders
  • Mentor, improve and champion Agile/SCRUM practices and maturity
  • Oversee business product ownership and analysis activities supporting and mentoring individuals and the team
  • Review business product owner and project analyst artifacts
  • Drive adoption of new product owners/analysts on FCRM system basics and business process flow
  • Partner with colleagues on Agile/Scrum practices to develop organizational maturity
  • Work with cross-functional teams including subject matter experts from various departments across the organization (e.g. Compliance, Privacy Office, Product Management, Operations, Internal Audit, IT, Legal, Marketing, Sales, Training & Communication, et.al.)
  • Support business production deployment readiness activities and execution
  • Identify recommendations for process improvement and lead implementation of such in partnership with other team members
  • Partner with technology and portfolio colleagues for initiative definition and execution to ensure alignment, collaboration and proper use of tools (Jira, Confluence)
  • Primary contact for SVB colleagues requesting business or technical engagement to support a work initiative (where an Agile Pod is not already in place).
  • Participate in new request ingestion discovery meetings with FCRM/CC/technology cross functional team. Update and manage the ingestion request tracking tool (spreadsheet)
  • Execute initial impact analysis and t-shirt sizing communicating outcomes to requesting team (where pod doesn't exist)

Knowledge Requirements:
  • Knowledge of banking regulations and requirements including BSA/AML, KYC, Fraud, OFAC, and Federal Reserve regulations.
  • Advanced knowledge in Agile\/SCRUM, methods and practical application
  • Expert knowledge of Jira/Confluence
  • Ability to complete comprehensive reports reporting on risk, gaps and suggested recommendations as it pertains to project execution. Must also be able to document risk acceptance properly.
  • Ability to identify and manage risk

Skill Requirements:
  • Minimum education: Bachelor's degree.
  • Should have 7-10 years of experience in BSA/AML, Fraud, and OFAC system integration with 5-7 years supervisory experience
  • Experience in implementation/integration of 3 rd party systems including SAAS and Cloud solutions
  • Significant experience in both Agile and Waterfall software development methodologies with specific focus on SCRUM from a product owner/product analyst perspective. Must be able to write user stories and coach/mentor team members as such.
  • Ability to manage integrated complex enterprise projects simultaneous.
  • Possess advanced leadership skills in influencing and communication.
  • Ability to build credibility, establish rapport and clearly communication with team members, leaders, and stakeholders at multiple levels, including those external to the organization.
  • Work to understand big picture and/or piece things together and considers both long/short term impact of work to the whole.
  • Experience working with external vendors
  • Exceptional time management skills, including the ability to balance multiple priorities in a fast-paced environment.
  • Excellent written and verbal skills necessary to interact and communicate with various levels of management, and business units.
  • Ability to multi-task own activities across diverse business units and geographical boundaries
  • Critical-thinking, business systems analysis, and process re-engineering skills
  • Experience in complex cross functional, multi-faceted projects and platform replacements
  • Strong technical aptitude and ability to quickly learn new lines of business, processes, software, systems, and client needs
  • Expertise in MS Office suite (Word, Excel, Power Point, Visio, MS Project), SQL, Data Warehousing, Reporting, SharePoint, Jira, Confluence, Pivot Charts, Pivot Tables
  • Highly organized, willing to adjust direction when necessary and open to learning/development
  • Strong analytical capability and problem-solving skills with attention to detail but also flexibility in process for the desired outcome
  • Able to accommodate various time zones to support international business stakeholders and project teams

  • Demonstrates advanced skills in cross-cultural awareness, leadership, and communication at all levels of the organization (multiple forms), influence, negotiation and conflict resolution.
  • Demonstrated ability to influence without authority in a positive and productive manner.
  • Leads and works with a strong sense of empathy and people-oriented values.
  • Strong interpersonal, analytical, problem solving, negotiating, influencing, facilitation, organizational, prioritization, decision-making, and conflict resolution skills.
  • Can switch from detail to big picture seamlessly.
  • Strong communications and interpersonal skills; demonstrated ability to quickly build trust and relationships and the ability to interact professionally with a diverse group, executives, managers and SMEs.

Education & Experience:

  • Bachelor's Degree with masters preferred
  • 8-10 years of experience in large scale, cross functional projects, with geographically dispersed teams
  • 10 years of experience working in a financial institution
  • 7 of compliance, financial crimes, fraud or other relevant experience
  • 7 years working in an agile team as a product owner or analyst
  • 5 years in supervisory capacity
  • 3-5 years' experience product owner/product analyst experience on an Agile team
  • 3-5 years tactical participation in SCRUM
  • Experience includes at least 5 years' experience in Financial Crimes Risk Management and/or Corporate Compliance financial services

Posted: 2021-04-09 Expires: 2021-05-08
Sponsored by:
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Sponsored by:
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Sr. Manager, Financial Crimes

Silicon Valley Bank
Tempe, AZ 85281

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