26 days old

Sr. Ops Specialist

Silicon Valley Bank
Tempe, AZ 85281
  • Job Code

Join a bank like no other.

When you work with the world's most innovative companies, you know you're making a difference. Our clients are the
game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next
medical breakthroughs. And the visionaries whose new technologies could transform the way people live and work. They
come to SVB for our expertise, deep network and 30 years of experience in the industries we serve, and to partner with
passionate, enterprising SVBers, dedicated to helping them grow and succeed at every stage of their business.

Join the SVB team and help bring our clients' world-changing ideas to life.

Responsible for performing and developing expertise of Global Loan Operation's daily operations and providing
operational support to internal business partners and or clients. Responsibilities may include but are not limited to:
establishing and ongoing maintenance of loan accounts, researching or reconciling moderately complex information.
Accountable for performing assigned standard and non-standard functions efficiently with minimal supervision and
ensuring all regulations, procedures, and polices are adhered to. May act as a resource and may identify potential
opportunities for improvement. Performs assigned activities required to support Global Loan Operations. Works under
minimal supervision and has significant skill set that is applied to the essential functions. Utilizes knowledge or resources
to resolve moderately complex issues, escalates complex non-routine problems. General operations functions may
include, but are not limited to:

- Implementation and maintenance of revolving loans in the Bank systems
- Reviews, understands and translates loan documents and credit approvals for implementation and quality assurance
- Analyzes, researches and resolves a variety of operational activities related to loans
- Reviewing accuracy of Information or documents
- Performs quality assurance of implemented items on the Bank systems
- Processing fee, advance and repayment transactions
- Provide training and support to business partners and junior team members
- Reviewing reports and performing interest recalculations on a needed basis
- Providing back up documentation for internal and external auditors

- Ability to multi-task, handle high volumes, and support cross-functional teams
- Strong written and verbal communication skills with ability to convey information
- Able to independently research and solve simple to moderately complex scenarios
- Solid networking skills, strong ability to establish relationships with internal clients
- Strong attention to detail
- Critical thinking with the awareness to know when to challenge or question
- Aptitude for following process and procedures
- High School Diploma or Equivalency PLUS
- 2-4 years of related professional experience (banking/financial services industry or customer service) OR
- 4-6 years of overall experience
- Bachelor's Degree desired and may be considered as 1-2 years overall experience

For more than 30 years, Silicon Valley Bank (SVB) has helped innovative companies and their investors move bold ideas
forward, fast. SVB provides targeted financial services and expertise through its offices in innovation centers around the
world. With commercial, international and private banking services, SVB helps address the unique needs of innovators.

Posted: 2021-03-26 Expires: 2021-04-24
Sponsored by:
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Sponsored by:
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Sr. Ops Specialist

Silicon Valley Bank
Tempe, AZ 85281

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