27 days old

Sr Quality Systems Program Mgr - Surgical Robotics

Boston, MA 02109
  • Job Code

Careers that Change Lives

Become part of Medtronic's Robotic Assisted Surgery platform and join an innovative and dynamic environment! Medtronic invests in the development of advanced mechatronics products and systems for Minimally Invasive Surgery and is building a team of highly professional and experienced engineers. If you are a pioneer and would like to have a big impact on the new world of medicine, consider joining us.

Impact patient outcomes. Come for a job, stay for a career

The Surgical Robotics Group strives to enable earlier diagnosis, better treatment, faster complication-free recovery, and enhanced patient outcomes through less invasive surgical solutions.

SURGICAL INNOVATIONS set the standard for Minimally Invasive Surgery (MIS) by creating innovative surgical products and services that focus on obesity and diseases and conditions of the gastrointestinal tract, lung, abdominal wall, pelvic region, and the head and neck.

A Day in the Life

Responsibilities may include the following and other duties may be assigned.

  • Provides oversight for the development and maintenance of quality programs, systems, processes, and procedures that ensure compliance with policies and that the performance and quality of services conform to established internal and external standards and guidelines.
  • Provides expertise and guidance in interpreting policies, regulatory and/or governmental regulations, and internal regulations to assure compliance.
  • Works directly with operating entities to provide process analyses oversight on a continuing basis to enforce requirements and meet regulations.
  • Leads audit and inspection preparation, resolution of audit and inspection findings and liaises with auditing groups and inspectors through all stages of the audits.
  • Prepares reports and/or necessary documentation (ex Corrective and Preventative Actions) and provides to applicable stakeholders, both internal and external.
  • Co-ordinates legal requests in support of government investigations or litigations.
  • Ensures the quality assurance programs and policies are maintained and modified regularly.
  • Facilitates uniform standards worldwide and enables best practice sharing, thereby fostering the achievement of company's mission globally.


Program Managers focus on tactical, operational activities for a major program with broad or ongoing impact. Levels within the program management career stream typically accomplish program objectives through matrixed employee teams and / or vendors who are not direct reports but for which the incumbent has direct accountability to lead.

The majority of time is spent overseeing their area of responsibility, managing program/team performance, communicating project and operational developments, planning, prioritizing and / or directing the responsibilities of program team members. Goal achievement is typically accomplished through performance of program team members.


Autonomy : Manages one or more medium scale, established programs with generally defined program plans and delivery methodologies. Is accountable for overall program process, performance, and customer satisfaction.

Organizational Impact : Participates in establishing program objectives, timelines, milestones, and budgets. Develops new policies and procedures that affect program management. Typically has budget accountability for one or more programs. Program decisions are generally recommended to higher level management.

Innovation and Complexity : Problems and issues faced are difficult and undefined, and require detailed information gathering, analysis and investigation to understand the problem. Problems typically impact multiple workstreams, departments or specialties. Enhances programs management processes to improve program.

Communication and Influence : Communicates and leads meetings with internal and external customers and vendors, conducts briefings to higher level management team. Influences across functions and businesses while balancing divergent objectives to gain cooperation of other parties on program objectives and execution plans.

Leadership and Talent Management : Leads, directs and reviews the work of experienced professionals and/or vendors who exercise latitude and independence in their assignments. Establishes daily tasks necessary for successful program execution. Not directly responsible for hire or fire decisions and people management.

Must have:

  • Bachelor's Degree and 7 years of relevant experience or advanced degree and 5 years of relevant experience.

Nice to have:
  • Requires broad management knowledge and experience to lead project teams in one department as described above.
  • Typically has mastery level knowledge and skills within a specific technical or professional discipline with broad understanding of other areas within the job function.

Working Conditions

Work-from-Home and Standard Office setting in Boston, MA. Some limited travel may be required.

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let's work together to address universal healthcare needs and improve patients' lives. Help us shape the future.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Day in the Life section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees .

Additional Information

  • Posting Date: Mar 25, 2021
  • Travel: Yes, < 25 % of the Time

Posted: 2021-03-26 Expires: 2021-04-24
Sponsored by:
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Sponsored by:
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Boston, MA 02109

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