15 days old

Student Business Services Representative I (2 Vacancies)

University of Houston Clearlake
Houston, TX 77002
  • Job Code
    STA010161
The Student Business Services Representative I is responsible for cashiering functions, daily reconciliations and balancing of cash drawer, preparing of deposit journals and accounting cash reports. This position helps to handle front-end questions and route other questions/issues to the director. Serves a high volume of traffic and helps maintain customer satisfaction, office operations, and overall student success.Serves as the first point of contact, and is trained in all general student financial information to guarantee all who contact the office are given the highest level of customer service.

Duties:
  • Serves as the first contact and primary source of student financial information to students, faculty, and staff. Collects appropriate payments via check, cash, bank draft, and/or credit cards, and disburses accurate funds as needed. Processes payments in a manner that ensures accuracy. Prepares and submits appropriate journals and receipts to customers. Maintains an organized, clean, and neat cashier counter. Re-stocksservice areas with pertinent information.
  • Advises, educates, and assists students with student accounts, various payment plan options, payment methods, refund process, and timelines to pay for classes/courses. Updates and appliesstudent records accurately with payments received third party vouchers, appropriate payment plan opted by the student, parking, and other miscellaneous charges. Assesses accuracy, completeness, and conformance to University reporting and procedural standards. Ensures the security of University funds and records are kept locked and secure from unauthorized access.
  • Provides functional assistance for student receivables accounting. Provides information to students on the importance of paying outstanding student balances and the significance of non-payment of student accounts. Responds to inquiries regarding receivables within 3 business days. Notifiessupervisors of any disputes or discrepancies on student accounts being billed on behalf of schools or departments in a timely manner. Maintains the University's internal controls as they relate to FERPA and other state and federal guidelines related to higher education.
  • Assists in adding and/or updating course fees for the spring, summer, and fall semesters. Runs daily queries and makes any necessary changes at the course or class level. Works closely with all four schools regarding any changes and/or discrepancies.
  • Ensures proper accountability of daily receipts and cash for accurate balancing and reconciliation by making daily deposits, keeping the cash register current, entering all incoming and outgoing monies, and end-of-day checkout. Prepares appropriate bank deposit vouchvouchersgeneral ledger journals with documentation to submit to General Accounting for approval. Performs all other duties as assigned.

Required:

1. High School diploma or GED.

2. Minimum two yearsof cash handling, bookkeeping, or accounting experience in an online computerized environment.

3. Experience working with Microsoft Word and Excel.

4.Must have a working knowledge of accounting principles as well as strong analytical skills.

5.Excellent verbal, written, interpersonal, and customer service skills, demonstrating a service-oriented attitude.

6.Working knowledge of Microsoft Office suite including; Word, Excel, and Powerpoint.

7.Ability to multi-task as well as the ability to manage competing priorities and interruptions.

8.Ability to maintain a high level of confidentiality.

9.Thorough knowledge of FERPA and other state and federal guidelines related to higher education.

Desired:

Associate's degree.

Bachelor's degree in a related field.

Two years of cashier and customer service experience in the banking industry and/or in higher education.

Experience with PeopleSoft Financial System.

Customer service-related training.




Full-time position with benefits. Background check required. To apply, please complete the online application and attach a resume.Applications without the required documents will be considered incomplete and disqualified.





Posted: 2022-06-17 Expires: 2022-07-16
Sponsored by:
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Sponsored by:
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Student Business Services Representative I (2 Vacancies)

University of Houston Clearlake
Houston, TX 77002

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