23 days old

Supervisor, Care Management

Wilmington, DE 19801
  • Job Code
The Care Management Supervisor is a Social Worker and is responsible for providing oversight to the VBSO Non-Clinical care management team. This team includes Community Health Workers (CHW) and Non-clinical and Social work (MSW) care coordinators in Delaware and Pennsylvania. This position will report to the Manager of Care Management and be responsible for supervision and daily management of the non-clinical care management team in conjunction with the clinical team. The supervisor will assist in developing a centralized non-clinical care coordination team and a community based CHW team. Equity, diversity, and inclusion guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build a diverse and inclusive team environment.
  • Works collaboratively with VBSO medical management teams and leadership to achieve and sustain best practices and staffing targets to support care management activities across the continuum for the populations served.
  • Collaborates with manager of care management to implement and standardize a care coordination program.
  • Assists with maintenance and measurement of the VBSO contract performance standards
  • Participates in interviewing and training of VBSO medical management staff
  • Coordinates and provides oversight of VBSO medical management new associates to ensure they meet department expectations within 90 assessment.
  • Serves as a resource to the VBSO medical management team to ensure knowledge and understanding of VBSO contracts.
  • Analyzes current processes and data and makes recommendations for process improvements
  • Collaborates with community providers to develop access for patients and improve patient outcomes.
  • Provides direct supervision for social work licensure.

  • Qualifications:
    • Appropriate Social Work License preferred or will need to obtain within 2 years of hire
    • Master's of Social Work required

    Posted: 2021-12-26 Expires: 2022-01-24
    Sponsored by:
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    Sponsored by:
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    Supervisor, Care Management

    Wilmington, DE 19801

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