7 days old

Supply Chain Mgr, IT - Business Applications Ops & Delivery

Intuitive Surgical, Inc.
Peachtree Corners, GA 30092
  • Job Code
Company Description
At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere-we strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture-our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.
Job Description
Primary Function of this Position:

This position has the responsibility to operate as a partner and trusted advisor for the worldwide Global Supply Chain constituents for technology enabled business solutions. Will lead the team on IT Business Applications Operations and delivery.

As a Global Supply Chain IT Manager, you will be responsible for incidents management and enhancements in the areas of Demand Planning, Supply Chain Planning, Capacity/production planning, Distribution planning, Vendor Supply Management. You will be responsible for SLAs, quality of changes, customer satisfaction.

This position reports to Director, IT- Business Applications Operations & Delivery. The primary responsibilities will include but not limited to the following:

Roles and Responsibilities:

  • Lead a team of Business Analysts in the area of Global Supply Chain.
  • Work on incidents & Enhancements to ensure the timely closure with required quality.
  • Implement new and enhance existing functionality including articulating requirements and translating them to effective solutions in SCM Systems like O9, Ivalua and related applications
  • Plan sprints/iterations, to focus the team on regular delivery of solutions.
  • Quality Assurance on solutions, and support testing efforts to ensure that product team activities will meet quality success criteria
  • Work with stakeholders including Managers/Directors and VPs to define business systems requirements for new technology implementations.
  • Work with cross functional teams to design enterprise application solutions to business problems with deep cross functional impact and provide design leadership to other team members
  • Create and analyze various Operational Metrics like Ticket closure analysis, Closure code analysis, Repetitive issues analysis, Change Requests analysis etc
  • Exercise independent judgment and discretion in solving complex business problems and coaches /mentors other team members with design leadership to achieve organizational goals
  • Interface on a day to day basis with other analysts, business users, super users and IT team members to support business operations and drive change management
  • Perform configuration /system changes to meet business requirements as needed.
  • Ensure solution design on Supply Chain platforms integrates well with the integrated systems and coordinate changes accordingly with larger IT team
  • Facilitate change management and transition to future state working with various stakeholders
  • Analyze impact of changes to the corporate application landscape
  • Follow the Intuitive change management process
Competency Requirements:

Competency is based on: education, training, skills and experience. In order to adequately perform the responsibilities of this position the individual must:

  • Strong understanding of all Business Processes and best practices within the Supply Chain ecosystem.
  • Strong understanding of all Parts Planning, Capacity planning, Supply Planning, Data modelling
  • Interface of Supply Chain systems with ERP and various applications
  • Hands-on configuration experience in world class supply chain system.
  • Bachelor's or undergraduate degree in Computer Science, Information Systems, or equivalent experience
  • Minimum 8-12 years of experience in supporting Supply Chain Process and systems
  • Supporting users in a medical device company desirable
  • Possess a strong business and customer/client focus.
  • Experience and knowledge of Supply Chain systems and its integration with ERP system.
  • Ability to interact and influence variety of users and senior management.
  • Ability to work independently and manage projects independently.
  • Ability to work directly with and manage consultants.
  • Experience with deep understanding of IT Applications and Technology
  • Strong problem solving and analytical capabilities
  • Excellent written and verbal communication skills
  • Very strong collaboration, negotiation, and influence capability required
  • Additional Information
    All your information will be kept confidential according to EEO guidelines.

    Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

    Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

    We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

    Shift : Day

    Travel : 10% of the time

    Posted: 2022-08-02 Expires: 2022-08-31
    Sponsored by:
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    Sponsored by:
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    Supply Chain Mgr, IT - Business Applications Ops & Delivery

    Intuitive Surgical, Inc.
    Peachtree Corners, GA 30092

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