11 days old

Systems Educator - Revenue Cycle - Administrative Office Building

University of Wisconsin Medical Foundation
Middleton, WI 53562
  • Job Code

Bring your Epic training expertise to the #1 hospital in Wisconsin!

We are seeking aSystems Educatorfor Revenue Cycle to:

  • Develop, maintain and deliver Epic training and curriculum to internal Revenue Cycle staff and external contracted business staff.

  • Participate in projects across Revenue Cycle to ensure appropriate training materials are delivered to staff in a timely manner.

  • Create a wide variety of training materials such as hands-on classroom curriculum, computer based training (CBT), eLearnings and tip sheets.

  • Routinely send written communications regarding system changes, environments maintenance and upgrade schedules to Revenue Cycle staff at UW Health and our affiliates.

  • Participate in system testing of software upgrades from a process/workflow perspective to assure efficiencies are not compromised, and to develop and/or modify Health Link education deliverables with accuracy and speed.


Minimum Bachelors Degree (relevant work experience may be considered in lieu of)

Preferred Bachelors or Masters degree in Healthcare, Information Technology, Business, or related field strongly preferred

Work Experience:

Minimum 3 years relevant experience


  • 5-7 years relevant experience in a Healthcare setting

  • Reference position addendum for possible additional preferences

Licenses and Certifications:

Minimum EPIC certification for supported modules when applicable within 6 months of hire

Preferred Certification (or equivalent) in at least one Epic or other Electronic Health Record (EHR) clinical application is desired

Required Skills, Knowledge, and Abilities:

  • Knowledge of applications such as MS Word, Excel, Access, Visio and Adobe Captivate or other eLearning development tool required.

  • Strong presentation skills.

  • Ability to analyze clinical workflows, determine patterns and communicate potential improvements to analysts and IS/clinic/operational management.

  • Ability to effectively educate and motivate clinical staff of all levels.

  • Ability to quickly learn and apply computer based concepts to clinical processes.

  • Ability to interact with and work around people

  • Ability to make judgments in demanding situations

  • Ability to react to frequent changes in duties and volume of work

  • Effective communication skills (written and oral communications skills, especially active listening and writing)

  • Effective interpersonal skills, including the ability to promote teamwork and ensure a high degree of internal and external customer satisfaction

  • Ability to logically organize details

  • Comfortable accepting responsibility for leading small to medium scale projects involving multiple resources and spanning many months from start to finish

  • Ability to manage multiple concurrent activities

  • Ability to clearly communicate technical and/or complex concepts or topics to a lay person

  • Ability to work independently and self-motivate in pursuit of broad objectives

  • Ability to acquire and assimilate new knowledge and skills quickly

Physical Requirements:

Medium: Ability to lift up to 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds.

Our Commitment to Diversity, Equity, and Inclusion

UW Health is committed to being a diverse, equitable, inclusive and ant-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, women, and LGBTQ+ and non-binary identities are strongly encouraged. EOE, including disability/vets.

Work Schedule:

This is a full-time, 1.0 FTE position that is scheduled to work Monday through Friday, 8:00 am 5:00 pm. Occasional weekends, as needed, for System Support. Hours may vary based upon the operational needs of the department.

UW Health Administrative Facilities- UW Health has administrative locations throughout Madison and beyond where thousands of employees provide vital support to our clinical areas. These locations are home to departments such as Access Services, Compliance, Human Resources, Information Services, Patient Medical Records, Payroll and many others.

Learn more about this opening

UW Medical Foundation benefits

Posted: 2021-01-05 Expires: 2021-02-03
Sponsored by:
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Sponsored by:
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Systems Educator - Revenue Cycle - Administrative Office Building

University of Wisconsin Medical Foundation
Middleton, WI 53562

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