27 days old

Tax Research Specialist (Entry-Level)

Maitland, FL 32751

ADP is hiring a Tax Research Specialist.

 

  • Are you ready to join a company offering career advancement opportunities throughout your career journey?

  • Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?

  • Are you looking for an inclusive environment with a culture of collaboration and belonging? Well, this may be the role for you. Ready to make your mark?
    Well, this may be the role for you.

In this role you'll join a team of rock star professionals who are responsible for ensuring every customer interaction is a best-in-class experience. You'll combine a passion for service and discovering innovative solutions with our top-ranked training programs to help customers enjoy every drop of value within our products.
 
Though your day to day will consist of reviewing agency notices and responding accordingly, every day will be different because agency notices may vary, as may the solutions you provide each notice. There will be no shortage of new notices you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!


To thrive in this role, you must be comfortable working in an environment where the type of notice and complexity may vary. You hae to organize your day for success and manage the notices assigned for completion. Your communication style, both written and verbal is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.


A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We’ve received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans within ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos

 

Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP, watch here:

https://adp.careers/Client_Services_Videos

 

What you’ll do: Responsibilities


What you can expect on a typical day:
Client Support. You will help our clients by providing customer support via written correspondence. Also responding to tax notices inquires sent from Federal, State or Local agencies. Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience.


Learn. You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients.


Organize. You adhere to a daily schedule and organize yourself to deal with the notice volume. Daily notice volume may increase during peak seasons, like at the close of the year.

TO SUCCEED IN THIS ROLE: Preferred Qualifications

  • Tax, payroll and/or financial experience preferred.
  • Equivalent technical training & experience with Agency Tax Notice Resolution
  • A college degree is a plus but not required
  • Being a great teammate, keeping organized, and having exceptional follow-through skills will help you build team and client relationships, identify solutions, and achieve success in this role.

Bonus points for these:

  • Experience with Federal, State, and local Tax compliance (combined, and separate filings)
  • Understanding State tax audits and income tax optimization
  • Skilled in performing tax research, interpreting Federal and State Statues, Regulations, Case Law, Policies, Revenue Procedures, and Tax Legislation.
  • Software: CRM Systems (Siebel/Clarify), ADP/QuickBooks Pro/Payroll software , Microsoft Office Suite

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

  • Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
  • Belong by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
  • Grow your career in an agile, dynamic environment with plenty of opportunities to progress.
  • Continuously learn through ongoing training, development, and mentorship opportunities.
  • Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
  • Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
  • Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live. 
  • Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.


What are you waiting for? Apply today!

Explore our COVID-19 page https://jobs.adp.com/covid19/ to understand how ADP is approaching safety, travel, the hiring interview process, and more.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADPs culture and our full set of values.

Industry

  • Other
Posted: 2022-04-22 Expires: 2022-06-18
Sponsored by:
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Sponsored by:
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Tax Research Specialist (Entry-Level)

ADP
Maitland, FL 32751

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