16 days old

Technical Sales Representative

Altec, Inc.
St Joseph, MO 64501
  • Job Code
Why Join Altec?

Lead and support sales & operational processes while advocating for the customer; Works as a liaison between the direct sales force, the customers, and the factories with the primary focus on overseeing the quoting, ordering, & invoicing processes related to each accountable order.

This position requires engagement in the technical aspects of an industry-leading product line, in the commercial detail of order award and execution, in the challenge of meeting business requirements, and in the interpersonal and communication strength that facilitates every step. Associates handle multiple orders or projects at the same time, working within an innovative, positive, and team-oriented environment.

Should the selected candidate meet the qualifications of a more experienced level in the career path, the job level may be adjusted.


  • Bachelor's Degree required; Engineering or technical degree preferred
  • Available for overnight travel more than 15% of the time required
  • Associate must be proficient in math and with computers, specifically Microsoft software
  • Must be able to analyze problems & develop solutions
  • Good communication skills are a must
  • Candidate must be able to independently manage their time and tasks
  • Demonstrated proficiency in System & Process, Build & Product Knowledge, Customer, People Skills, and Foundational Skills or 6 months related experience
  • Must be able to work with team members and work with minimal supervision

Since 1929, Altec has been a company committed to excellence, consistently raising the bar through innovative design, manufacture, integrated safety features, and a continued dedication to total customer satisfaction. Altec is present in more than 100 countries throughout the world supporting the electric utility, telecommunications, contractor, lights and signs, and tree care markets. We are known for lifting products -- bucket trucks, cranes, and equipment used to help people access tough-to-reach places -- but the success starts with thousands of associates who come together to Reach Higher!

Major Responsibilities

  • Conduct drawing reviews with engineering, customers, and Accounts Managers
  • Work directly with Altec suppliers in order to place appropriate Chassis order on behalf of Altec and the Customer; Efficiently capture & communicate customer requirements
  • Facilitate the work order process using project management skills, including working with engineering, production, and outside customers to communicate customer needs and resolve build issues
  • Serve customers by providing quotes/pricing, entering, tracking and revising orders, contracting for shipping, providing delivery information, establishing credit terms, handling warranty issues and hosting at factory tours and inspections
  • Coordinate with Accounts Receivable to communicate invoice and credit terms; Assist with and resolve collection issues
  • Work with Engineering to review orders, develop post-award documents and drawings and coordinate post-build meetings
  • Accurately cost and complete all steps required in quoting each product, making sure that all quotes follow the corporate standards for format and content
  • Process orders per the corporate procedures in a complete and accurate manner while meeting pre-established time parameters; Project future revenue and profitability on each order by ensuring sales prices and projected estimates are up to date, including labor, material, & gross margin; Work to increase margins on multi-year orders or repeat orders
  • Deal with operational issues such as chassis delivery schedules, order revisions, Final Assembly questions, invoicing, warranty issues, etc.; Monitor equipment orders, component availability, chassis delivery, final assembly delivery and cost control measures in order to meet objectives
  • Interact directly with customers in a professional manner; Occasionally entertain customer visits and ensure customers leave knowing that Altec provided a hospitable visit, and our relationship was furthered as a result
  • Attend classroom and online training sessions to continue to enhance skills and build knowledge; Enhance knowledge of Altec products, customers, administrative and production processes
  • All other duties as assigned

Customer First - Enjoyment of Work - Family- Financial Stability - Integrity - People Are Our Greatest Strength - Quality - Spiritual Development - Teamwork

Altec offers a competitive salary that rewards performance and dedication, along with a comprehensive benefits package that includes:

  • Medical, Dental and Prescription Drug Program
  • Retirement 401(k) Program
  • Vacation and Holidays
  • Flexible Spending Accounts
  • Tuition Assistance Program
  • Employee Assistance and Mental Health/Substance Abuse Program
  • Life Insurance, Accidental Death and Dismemberment Insurance

Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.

Posted: 2021-11-12 Expires: 2021-12-11
Sponsored by:
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Sponsored by:
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Technical Sales Representative

Altec, Inc.
St Joseph, MO 64501

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