12 days old

Transplant Account Manager - Washington, DC

Takeda Pharmaceuticals America, Inc.
Lexington, MA 02421
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Job Description

Are you looking for a patient-focused, innovation-driven company that will inspire you and empower you to shine? Join us as a The Transplant Account Manager (TAM) for ourWashington, DC territory.

At Takeda, we are transforming the pharmaceutical industry through our R&D-driven market leadership and being a values-led company. To do this, we empower our people to realize their potential through life-changing work. Certified as a Global Top Employer, we offer stimulating careers, encourage innovation, and strive for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our global teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

Here, you will be a vital contributor to our inspiring, bold mission.


The Transplant Account Manager (TAM) is the liaison between Takeda and transplant centers within their designated territory. The TAM is responsible for the presentation of information about Takedas transplant products and the services associated with the products to transplant surgeons, organ specialists, Infectious Disease specialists, transplant nurses, pharmacists, financial coordinators, and other health care professionals and/or members of the transplant team within the center, including other key customers involved in the decision-making process in the clinical environment, as appropriate based on Takedas expanding portfolio. TAMs are responsible for developing and executing business plans aligned with corporate objectives and supporting US Business Unit (USBU)products within their assigned territories in alignment with those objectives.


  • Achieve or exceed sales targets and Management by Objective (MBO) goals.

  • Develop and execute strategic and tactical account planning, such as uncovering needs, stakeholder / influence mapping, identifying / prioritizing business goals, helping define value propositions, delivering value propositions developed in collaboration with marketing and managed market teams, developing tactical plans, etc.

  • Develop a comprehensive, territory-specific business plan which includes strategies and tactics aimed at achieving corporate objectives.

  • Gain access for specialty products in accounts, in terms of protocol access (inclusion of specialty products in clinical/prescriber protocols and clinical pathways), as well as formulary access, if applicable.

  • Conduct accountmanagement at all transplant centers within the assigned territory, foster confidence in Takedas holistic approach to engagement, and assist with on-going service and support as needed.

  • Develops relationships with Executive Level, Operations, Financial, and Pharmacy based personnel within each of the transplant centers in their territory. Calls on key stakeholders to position Takedas products and to ensure effective supply, and support of Takedas product portfolio.

  • Develop relationships with Thought Leaders and leverage relationships with clinical experts to apply at account levels to educate and inform therapeutic processes and protocols at an institution level.

  • Identify the key stakeholders within each transplant center as well as their respective needs and priorities and build relationships throughout the organization.

  • Responsible for developing cross functional business plansas well as launching business development initiatives and strategies for large volume/high volume transplant centers.

  • Attains sales goals and objectives by delivering Business Objectives and prescriber growth, as well as other key metrics in the assigned Territory. Utilize discretion and judgment to execute the franchise and company brand strategy and tactics within the assigned customer segment, which may be Key Medical Policy, Operations, Pharmacy, Practice Guideline and Clinical decision makers, as well as any critical support staff within a specific geographic area.

  • Develop and regularly evaluates account business plans to ensure they continue to meet strategic business objectives and align with emerging trends and changes within key customer segments or accounts. Prepare and present account business plans to management as appropriate.

  • Continually assesses information related infusion economics, inventory management, reimbursement, procurements, and deployment strategies and partners with internal and external experts to stay up to date on the latest access and reimbursement issues and trends at the local, regional, and national level.

  • Appropriately uses available tools and resources to monitor and evaluate industry/managed care trends and communicate relevant information to those who are impacted (i.e. Sales Forces, Leadership, SFE Lead, Marketing and Market Access)

  • Works within established protocols to regularly communicate and deliver updates and status reports to cross functional team and stakeholders to enhance the field sales force selling opportunities in their marketplace.

  • Delivers approvedmessages encompassing accurate clinical, financial, outcomes, and operational issues. Strategically manages assigned accounts, budget and allocated resources provided yielding maximum effectiveness and impact.

  • Act as an agent on behalf of assigned customer segment to educate home office personnel on relevant therapeutic account information. Collaborate with cross-functional colleagues to effectively communicate status updates on account issues/trends within their territory.



  • Bachelors degree BA/BS

  • 5 years direct selling experience to healthcare professionals in the pharmaceutical, biotech, device, specialty, or healthcare industry that included the following:

    • Developing and executing business plans aligned with corporate objectives

    • Launching business development initiatives and strategy for execution

    • Advanced business skills in negotiation, strategy, presentation, analytics, and teamwork

    • Strong collaboration working within teams

  • Demonstrated business and strategic planning skills to identify unique selling opportunities and adaptability to changing market conditions

  • Understanding of managed care landscape and how it influences/impacts business

  • Strong verbal, influencing, presentation and written communication skills

  • Strong collaboration skills and success working in teams

  • Reside within assigned geography


  • Experience within transplant and/or rare disease is highly preferred

  • Account-based sales (e.g. hospital, health system, infusion centers and large group practice) experience or experience within rare disease developing centers of excellence or working with comprehensive care teams in a holistic diagnosis and support model

  • Experience with buy & bill product selling/account management

  • Understandspayer access and reimbursement at assigned regional, state, and local levels

  • Advanced business or scientific degree (MBA, MS, PharmD, etc.)

  • Experience with managing and communicating complex reimbursement issues

  • Experience with complex selling situations

  • Pharmaceutical product launch experience

  • Experience in calling on specialists involved in transplant: Hematologist Oncologist, Infectious Disease, Nephrologist, Pulmonologist, Hepatologist, Cardiologist, etc.


  • 401(k) with company match and Annual Retirement Contribution Plan

  • Tuition reimbursement Company match of charitable contributions

  • Health & Wellness programs including onsite flu shots and health screenings

  • Generous time off for vacation and the option to purchase additional vacation days

  • Community Outreach Programs

Empowering Our People to Shine

Discover more at takedajobs.com

This job posting exclude Colorado applicants.

No Phone Calls or Recruiters Please.


USA - MA - Lexington - Sales Virtual

USA - DC - Washington, Washington DC, USA

Worker Type


Worker Sub-Type


Time Type

Full time

Posted: 2021-06-07 Expires: 2021-07-06
Sponsored by:
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Sponsored by:
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Transplant Account Manager - Washington, DC

Takeda Pharmaceuticals America, Inc.
Lexington, MA 02421

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