22 days old

Treasury F&S Advisor - Service (Jersey City, NJ)

Charlotte, NC 28230
Treasury F&S Advisor - Service (Jersey City, NJ)



Jersey City, New Jersey;Charlotte, North Carolina



**Job Description:**



Primary point of contact for high revenue clients, responsible for day to day servicing of treasury, cash management, card and/or depository products and services of varying complexity. Provides relationship management, servicing and technical assistance to internal business partners to resolve complex, unique client requests. Key Responsibilities: Receive and respond to requests received by phone, email from clients and internal partners; Perform Quality Assurance functions to ensure high risk processes are completed per procedure; Research complex issues raised by clients working with the banks card platforms that are not resolved by first point of contact; Work closely with technical partners both internally and externally to resolve clients issues.



**Responsibilities:**



Receive and respond timely to requests received by phone, email or SWIFT from clients and internal partners; Perform Quality Assurance functions to ensure high risk processes are completed per procedure; Research complex issues raised by clients by working with other business partners/system platforms that are not resolved by first point of contact; Work closely with product, sales and technical partners to resolve clients issues.



****Work Schedule -** **Rotating Shifts****



One week can be early coverage starting at 7:30 a.m. 4 p.m. and the late weeks coverage is from 10:30 a.m. 7 p.m.



**Required skills:**

Detailed understanding of Wire Transfer formatting; CHIPS and FED processes and the WTX system. Familiarity with GIN investigations platform and rules coveringinvestigations/compensationwith regard to WireTransfer. In depth knowledge of treasury, cash management products, wholesale operations, and governing regulations. Team players who are self-starters, learn quickly and have a strong sense of ownership andaccountability. Excellent writing skills and the ability to communicate with senior level associates internally and externally. Must be a team player, take ownership, and drive for results to grow the business, sustain intensity and optimism while focusing on the client.



**Desired skills:**

Excellent PC skills, knowledge of Word, Excel, PowerPoint,desired.



**Other Qualifications:**



Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions



Excels in working among diverse viewpoints to determine the best path forward



Experience in connecting with a diverse set of clients to understand future business needs is a continuous learner



Commitment to challenging the status quo and promoting positive change.



Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base



Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world



**Job Band:**



H5



**Shift:**



1st shift (United States of America)



**Hours Per Week:**



40



**Weekly Schedule:**



**Referral Bonus Amount:**



500



**Job Description:**



Primary point of contact for high revenue clients, responsible for day to day servicing of treasury, cash management, card and/or depository products and services of varying complexity. Provides relationship management, servicing and technical assistance to internal business partners to resolve complex, unique client requests. Key Responsibilities: Receive and respond to requests received by phone, email from clients and internal partners; Perform Quality Assurance functions to ensure high risk processes are completed per procedure; Research complex issues raised by clients working with the banks card platforms that are not resolved by first point of contact; Work closely with technical partners both internally and externally to resolve clients issues.



**Responsibilities:**



Receive and respond timely to requests received by phone, email or SWIFT from clients and internal partners; Perform Quality Assurance functions to ensure high risk processes are completed per procedure; Research complex issues raised by clients by working with other business partners/system platforms that are not resolved by first point of contact; Work closely with product, sales and technical partners to resolve clients issues.



****Work Schedule -** **Rotating Shifts****



One week can be early coverage starting at 7:30 a.m. 4 p.m. and the late weeks coverage is from 10:30 a.m. 7 p.m.



**Required skills:**

Detailed understanding of Wire Transfer formatting; CHIPS and FED processes and the WTX system. Familiarity with GIN investigations platform and rules coveringinvestigations/compensationwith regard to WireTransfer. In depth knowledge of treasury, cash management products, wholesale operations, and governing regulations. Team players who are self-starters, learn quickly and have a strong sense of ownership andaccountability. Excellent writing skills and the ability to communicate with senior level associates internally and externally. Must be a team player, take ownership, and drive for results to grow the business, sustain intensity and optimism while focusing on the client.



**Desired skills:**

Excellent PC skills, knowledge of Word, Excel, PowerPoint,desired.



**Other Qualifications:**



Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions



Excels in working among diverse viewpoints to determine the best path forward



Experience in connecting with a diverse set of clients to understand future business needs is a continuous learner



Commitment to challenging the status quo and promoting positive change.



Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base



Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world



**Shift:**



1st shift (United States of America)



**Hours Per Week:**



40



Learn more about this role



Full time



JR-21033591



Band: H5



Manages People: No



Travel: No



Manager:



Talent Acquisition Contact:



Ryan Evans



Referral Bonus:



500



Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.




To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) .


To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) .



Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (Policy) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.




To view Bank of Americas Drug-free workplace and alcohol policy, CLICK HERE .

Industry

  • Banking / Finance
Posted: 2021-11-11 Expires: 2021-12-31

Success begins with building relationships.

At Bank of America, our customers are at the center of everything we do. Our focus is on helping each one find the right financial solutions. With a wide range of career opportunities available, we invite you to realize your career goals with us while assisting customers with what matters most to them.

Welcome to Careers at Bank of America.


Sponsored by:
ADP Logo
Sponsored by:
Bank of America Logo

Featured Jobs[ View All ]

Featured Employers

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Treasury F&S Advisor - Service (Jersey City, NJ)

Bank of America
Charlotte, NC 28230

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast