25 days old

Valet Captain- Graveyard (Lake Tahoe)

Caesars Entertainment
Stateline, NV 89449
  • Job Code
    26834
JOB SUMMARY:

Oversees attendant parking services to ensure a fun-filled, entertaining and exciting environment where the "Friendly, Fast" delivery and execution of four-star service is paramount.

KEY JOB FUNCTIONS :

  • Ensure Curb area is attended by staff at all times.
  • Ensure all guests are immediately greeted upon their arrival or if all attendants are busy, make eye contact and verbally inform the guest they will be with them momentarily.
  • Parks vehicles of arriving guests and retrieves vehicles of departing guests in a safe and courteous manner following established procedures
  • Obtains and provides information requested by guests, within guidelines established by the Supervisor.
  • Obtains and provides accurate, current weather forecasts, road conditions and restrictions to guests when requested.
  • Observes assigned areas for any safety hazards, unauthorized tampering with, or pilferage to parked vehicles or Harrah's facilities; immediately reports any incidents or conditions to the Supervisor or Security personnel.
  • Maintains the cleanliness of immediate area to uphold Harrah's "Spotless" standards.
  • Attends to the parking booth to ensure the security of guests' vehicle keys.
  • Counsels, guides and instructs assigned personnel in the proper performance of their duties.
  • Acts immediately on all customer complaints to ensure that corrections are made and customer satisfaction is guaranteed. Check for satisfaction with guest at the end of each interaction.
  • Expedites and controls the movement of guests' vehicles upon arrival or departure.
  • Familiarizes self with hotel and casino policies, special events and promotions to answer guest inquiries. Check for satisfaction with guest at the end of each interaction.

EDUCATION and/or EXPERIENCE:

  • High School Diploma or equivalent preferred
  • Previous valet parking experience helpful

QUALIFICATIONS:

  • Literate and fluent in English
  • Excellent guests service skills
  • Demonstrated leadership skills
  • Ability to communicate clearly and tactfully
  • Ability to operate vehicles with a variety of controls in a safe, efficient manner
  • Valid drivers' license with a clean driving record
  • Must be able to operate a manual transmission
  • Ability to demonstrate a pleasant and enthusiastic demeanor at all times.
  • Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
  • Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.
  • Adheres to all regulatory, company and department policies and procedures

PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS:

  • Ability to lift up to 50 lbs.
  • Ability to work outside and tolerate extreme temperature variations
  • Ability to run for most or all of shift
  • Ability to stand for most or all of shift
  • Visual and auditory range must include immediate environment.
  • Must have the ability to push, pull, reach, bend, twist, stoop, and kneel.

Positions that have contact with the public require the ability to work in a noisy

environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.

Disclaimer

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

At Harrah's and Harveys Lake Tahoe, we want you as a partner in a win-win relationship. We want you to maximize your skills and talents to become the best you can be in your chosen eld. We are proud to be one of the leaders in the hospitality business. One of the reasons our resorts have consistently received 4-Star and 4-Diamond Awards is because of the friendly, top quality people we hire to serve our guests.

Harrah's and Harveys Lake Tahoe are located on the south shore of magnificent Lake Tahoe, America's largest alpine lake and number one vacation destination. Visitors are drawn to Lake Tahoe's year round recreation, which includes skiing and snowboarding in the winter months and hiking, fishing, mountain biking, golf kayaking, sailing and a plethora of other recreation opportunities in the spring, summer and fall. Add to this, the lively, round-the-clock gaming and indoor entertainment, world-class amenities, which include two heated pools , a full-service health spa, various restaurants, including the world renowned, Hell's Kitchen, 1,254 rooms and suites plus excellent guest service, and you can understand why Harrah's & Harveys are popular choices for travelers and vacationers throughout the year.

Besides living in one of the Earth's most beautiful locations you will join a company that understands how to treat employees. As an industry leader, Harrah's believes a successful company starts with satised employees. Whether it's professional advancement or personal recognition, Harrah's provides accolades and incentives as you move along your career path.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.

The Company reserves the right to make changes to the job description whenever necessary.

As a part of the new hire process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended, except where applicable law requires that such pre-employment screening occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

Oversees attendant parking services to ensure a fun-filled, entertaining and exciting environment where the "Friendly, Fast" delivery and execution of four-star service is paramount.





Posted: 2022-11-11 Expires: 2022-12-10
Sponsored by:
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Sponsored by:
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Valet Captain- Graveyard (Lake Tahoe)

Caesars Entertainment
Stateline, NV 89449

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