Description

Job Description:

Job Title: Administrative Assistant

LOB: Global Corporate & Investment Banking

Location: Madrid

Company Overview

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description

Join our Global Corporate & Investment Banking team in Madrid as an Administrative Assistant, supporting day-to-day team operations in a fast-paced environment. This role provides a strong foundation in core administrative and logistical support, offering the opportunity to build skills and develop within a leading global banking platform.

You will provide essential administrative and logistical support, including diary coordination, internal meetings and conference calls, expense management, and day-to-day team logistics such as taxis and scheduling.

This role is well suited to an organised and proactive individual looking to build a career in banking support. Strong attention to detail, good communication skills, and the ability to manage multiple tasks effectively are key. Fluent English language is required in addition to Spanish.

Responsibilities

• Process expenses in Concur and Appian accurately and on time - ensuring compliance with internal policies and guidelines
• Proactively identify and escalate any out of policy expenses to the Business Manager
• Maintain accurate records and ensure adherence to internal procedures and controls
• Develop a solid understanding of internal systems and processes
• Support with team logistics, including arranging taxis and checking flight and train schedules via the travel platform

As you develop in the role, you will have the opportunity to take on a broader range of administrative and coordination responsibilities, supporting the team more widely.

• Provide general administrative support and assist with ad hoc tasks
• Arrange internal conference calls and video meetings
• Filing call reports on a weekly basis using Salesforce
• Manage emails and incoming calls, responding or escalating where needed

What we are looking for

• Experience in expense processing
• Strong organisational skills and attention to detail
• Ability to manage multiple tasks and prioritise effectively
• Proactive, reliable and willing to learn
• Advanced Microsoft Office skills, particularly Outlook
• Good communication skills, with confidence interacting with colleagues
• Fluency in English (written and spoken) in addition to Spanish

Bank of America

Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.