Description

Overview

Manages all aspects of the Club including its activities and the relationships between the Club, Troon Golf, Ownership group, and/or the Board of Directors, members, guests, associates, community, government and industry. No Food and Beverage oversight.

Experience Required

• Bachelor's degree (BA); or four to six years related experience and/or training; or equivalent combination of education and experience. (Multi-course facilities may require more experience.)
• High end resort golf facility experience.
• PGA Member helpful.
• Ability to read and speak English may be required in order to perform the duties of the job.
• Knowledge of Microsoft Office applications.

Essential Responsibilities

• Administers Club policies and procedures established by the Board of Directors and/or Ownership group.
• Plans, develops and approves specific operational policies, programs, procedures and methods in concert with general policies.
• Monitors monthly and other financial reports/statements on a daily, weekly and monthly basis for the facility and takes effective corrective action when necessary.
• Coordinates the development of the Club's long-range and annual (business) plans.
• Works with Troon Golf Human Resources Department to establish a basic personnel policy; initiate and monitor policies relating to personnel actions and training and professional development programs.
• Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
• Directly manages department members that may include, but is not limited to: Assistant General Manager (Clubhouse Manager); Food and Beverage Director; Membership Director; Golf Professional; Superintendent; Tennis Professional; Athletic Club Manager; Administrative Assistant.
• Attends conferences, workshops and meetings to keep abreast of current information and developments in the field.
• Coordinates development of operating and capital budgets according to the budget calendar; monitors monthly and other financial statements for the Club; takes effective corrective action as required.
• Coordinates and serves as ex-officio member of the Board of Directors and other appropriate Club standing committees.
• Provides advice and recommendations to the President and committees about construction, alterations, maintenance, materials, supplies, equipment and services not provided in approved plans and/or budgets.
• Consistently ensures that the Club is operated in accordance with all applicable local, state and federal laws.
• Oversees the care and maintenance of all the Club's physical assets and facilities.
• Ensures the highest standards for food, beverage, sports and recreation, entertainment and other Club services.
• Establishes and monitors compliance with Troon Golf Procurement purchasing policies and procedures.
• Participates in outside activities that are judged as appropriate and approved by the Board of Directors/Ownership group to enhance the prestige of the Club; broadens the scope of the Club's operation by fulfilling the public obligations of the Club as a participating member of the community.
• Reports member infractions to the Board of Directors/Ownership group for necessary action.
• Serves as liaison between all management staff and the Board of Directors.
• Maintains relations with police, fire, liquor control board, health department and other governmental agencies.
• Performs competitive analyses on Clubs and other businesses providing member alternatives through personal observations and historical reports.
• Handles emergencies such as fires, accidents and breaches of security or house rules promptly and in person. Emphasizes prevention through training, inspection and preventive enforcement.
• Convenes and presides over meetings with departmental managers; conducts all-facility personnel meetings.
• Gives direction to and works closely with vendors, outside contractors, firms and individuals providing services, lease agreements, or contracts to the Club.
• Oversight of beach, recreation & fitness center, tennis, membership pools (6), golf operations and golf course maintenance.
• Reports directly to Troon VP of Operations and Resort General Manager.

Benefits

Comprehensive benefits package.