Description

\u003cp\u003e\u003cstrong\u003eFor more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eOur business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eIf you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eA Brief Overview\u003cbr\u003e\u003c/strong\u003eThe \u003cstrong\u003eBox Office Attendant\u003c/strong\u003e is responsible for communicating information regarding the location, event, seating options, price structures, and other details to help guests select the best event ticket option. The incumbent will process ticket orders and collects payments.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eJob Responsibilities\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eAccurately and efficiently processes orders for and collect payments from guests.\u003c/li\u003e\n\u003cli\u003eFollow cash handling and inventory procedures to ensure security of assets and inventory.\u003c/li\u003e\n\u003cli\u003eGreet customers with a positive and friendly demeanor.\u0026nbsp; Assist guests by providing information, answering questions and processing requests.\u003c/li\u003e\n\u003cli\u003eResolve customer concerns by providing superior customer service, utilizing common practices for resolution and escalating to supervisor when needed.\u003c/li\u003e\n\u003cli\u003eProvides upselling opportunities to similar events in the genre by demonstrating a strong knowledge of upcoming events.\u003c/li\u003e\n\u003cli\u003eContributes to the team dynamic by assisting coworkers, maintaining the facilities' cleanliness and helping to develop and maintain a positive work environment.\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eRequired Qualifications\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eA minimum education level of: High School Diploma or its equivalency\u003c/li\u003e\n\u003cli\u003eA minimum of 1+ years of related work experience\u003c/li\u003e\n\u003cli\u003eExcellent customer service skills\u003c/li\u003e\n\u003cli\u003eMust be able to work independently and in a team setting\u003c/li\u003e\n\u003cli\u003eGood communication skills to effectively communicate with customers and co-workers\u003c/li\u003e\n\u003cli\u003eBasic Math skills\u003c/li\u003e\n\u003cli\u003eMust be responsible and professional\u003c/li\u003e\n\u003cli\u003eEffective decision-making skills\u003c/li\u003e\n\u003cli\u003eDemonstrated ability to work in a fast-paced environment\u003c/li\u003e\n\u003cli\u003eAvailable to work flexible hours, including nights and weekends\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003ePay Scale: \u003c/strong\u003e$20.00 - $21.00\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eBonus: \u003c/strong\u003eThis position is not eligible for a bonus under the current bonus plan requirements.\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eBenefits\u003c/strong\u003e: \u003cstrong\u003ePart-time: \u003c/strong\u003eThis position may be eligible for benefits (ACA qualification).\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan style="font-size: 10pt;"\u003eAEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan style="font-size: 10pt;"\u003e\u003cem\u003eEmployer does not offer work visa sponsorship for this position.\u003c/em\u003e\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e\n\u003cp class="xmsonormal"\u003e\u003cstrong\u003e\u003cem\u003eAEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. \u0026nbsp;We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.\u003c/em\u003e\u003c/strong\u003e\u003c/p\u003e