Description

Job Description:

Job Description:

• Strategic partner to the Global Markets Americas FICC Sales organization, providing operational, trade lifecycle, and client experience support
• This role acts as an extension of the Sales team, ensuring seamless execution of trading activity, efficient resolution of client inquiries, and effective coordination across key business and control functions.
• Expected to serve as the first point of contact and primary problem solver for trade and client-related inquiries. Responsibilities include driving issue resolution and acting as a liaison between Sales, Trading, Risk, Onboarding, Operations, and Compliance to ensure timely communication, coordination, and client service excellence.
• Ensure trade flow accuracy and oversee the end-to-end client journey, proactively identifying and resolving gaps to support efficient execution and exceptional client service.
• Contribute to the implementation of new initiatives, systems, and process enhancements that drive operational efficiency and strengthen risk and control frameworks

Key Responsibilities:

• Perform trade capture, amendments, allocations, and post-execution lifecycle event processing.

• Coordinate and distribute client trade recaps while ensuring timely client affirmation of trade details.
• Monitor trade flow from execution through settlement, proactively identifying and resolving issues.
• Ensure trade bookings, allocations, and related activities meet Good-to-Trade requirements and regulatory obligations.
• Maintain accuracy and completeness throughout the trade and client lifecycle.
• Support new and existing client relationships by facilitating onboarding activities.
• Assist with client integration requirements and regulatory documentation processes.
• Coordinate with onboarding, legal, compliance, and operations teams to ensure timely completion of client setup activities

Requirements:

• Bachelor's degree and 1-2 years equivalent industry experience.
• Experience supporting Global Markets FICC businesses.
• Strong knowledge of Fixed Income products: Securities Trading & OTC Derivatives
• Ability to perform effectively in a fast-paced, high-pressure environment.
• Strong organizational skills with the ability to manage multiple priorities simultaneously.
• Demonstrated sense of urgency and commitment to follow-through.
• Experience interacting directly with institutional clients and senior business stakeholders.
• Strong written and verbal communication skills.
• Working knowledge of market regulations, industry practices, and trade lifecycle controls.
• Familiarity with regulatory frameworks and onboarding requirements, including: AML/KYC, FINRA, ISDA/CSA, CFTC.

Desired Skills:

• Proven ability to independently drive projects and operational initiatives through completion.
• Strong analytical and problem-solving capabilities with a solutions-oriented mindset.
• Self-starter who can quickly assess situations, identify risks, and execute effectively with minimal supervision.
• Ability to learn complex products, concepts, and business processes rapidly.
• Demonstrated track record of delivering high-quality work and exceeding expectations.
• Strong attention to detail and commitment to operational excellence.
• Collaborative team player who works effectively across functions and organizational levels.
• Ability to accept direction from senior stakeholders while maintaining ownership and accountability.
• Positive attitude, intellectual curiosity, and enthusiasm for continuous improvement

Shift:
1st shift (United States of America)

Hours Per Week:
40

Pay Transparency details

US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100)

Pay and benefits information

Pay range

$104,000.00 - $144,000.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.