Description

Job Description:

Job Title: Markets Support Analyst

Corporate Title: Officer

Location: Dublin

Company Overview:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Location Overview:

Our Central Park office in Leopardstown, boasts modern facilities based in Dublin's premium business park. With an onsite gym and staff restaurant, all your daily needs are conveniently catered for. Travel options include the LUAS network and the Central Park shuttle service between Dublin City Centre and Central Park. We also provide tax saver tickets as part of our award-winning benefits package, which means getting to work has never been so easy.

Job Description

The role is responsible for supervising daily operational workflows, with specific accountability for the accurate and timely execution and approval of cash flows. The position ensures adherence to established procedures, effective issue escalation and resolution, and the continuous improvement of processes to support operational efficiency and control.

Responsibilities

• Supervise the completion of daily workflows, ensuring tasks are executed accurately and within required timelines.
• Oversee the execution of cash flow including review and approval of them in accordance with delegated authority matrixm
• Monitor operational activity to identify issues, risks, or exceptions, escalating matters promptly.
• Take ownership of issue resolution where appropriate, ensuring root causes are identified and corrective actions implemented.
• Ensure all processes are performed in line with documented procedures and internal policies.
• Maintain and update procedures to reflect process changes, ensuring documentation remains accurate and current.
• Identify opportunities for process improvement, efficiency gains, and risk mitigation.
• Lead and implement process changes, ensuring changes are effectively communicated, documented, and embedded within the team.

Requirements

• Understanding of global markets and treasury cash flow processes
• Technical skills (proficient in the use of Technology to execute workflow and identify process efficiencies)
• Ability to supervise and coordinate daily operational workflows, ensuring tasks are completed accurately and on time.
• Ability to operate within defined control frameworks, ensuring compliance with internal policies, procedures, and delegated authority.
• Maintaining, reviewing, and updating operational procedures to reflect current processes and changes.
• Ability to identify errors, exceptions, risks, or control weaknesses within daily operations.
• Ability to determine when issues should be escalated and to whom, in line with escalation protocols.
• Capability to investigate issues, identify root causes, and implement effective and sustainable solutions where appropriate
• Clear and effective communication skills, both written and verbal, particularly when explaining procedures, issues, or changes.
• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions

Skills

• Excels in working among diverse viewpoints to determine the best path forward
• Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Bank of America

Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.