Description

Help deliver accurate, on-time payroll for employees across Latin America. As a Payroll Associate, you will own key payroll processes, apply strong controls, and partner with internal teams and vendors to resolve issues quickly and effectively. You'll work in a high-accountability environment where precision matters and continuous improvement is encouraged. We value detail-oriented, service-minded professionals who thrive under deadlines.

As a Payroll Associate in our Payroll team, you will support end-to-end payroll processing for employees across Latin America, including regular and special pay cycles. You will help ensure payroll accuracy through disciplined data quality checks and controls, support tax and statutory reporting requirements, and respond to employee inquiries with a customer-first mindset. You will also partner with payroll vendors and support audit readiness through clear documentation and timely issue resolution.

Job Responsibilities

• Process end-to-end payroll for regular and special pay cycles in an in-house processing model
• Perform payroll data validation and control checks to ensure accuracy, escalating issues proactively
• Manage statutory requirements, including income tax, social security contributions, and required payroll reporting
• Support internal and external payroll audits by preparing documentation and responding to inquiries
• Partner with payroll vendors to support service quality, issue resolution, and timely delivery
• Manage payroll calendars, deadlines, and cutoffs to ensure consistent and timely execution
• Produce payroll reporting and analytics based on business needs
• Respond to employee payroll inquiries professionally and within expected timelines
• Identify opportunities to streamline processes and improve controls through standardization and automation

Required Qualifications, Capabilities, and Skills

• Bachelor's degree in Accounting, Business Administration, Human Resources, or a related field, or equivalent professional experience
• Minimum 3 years of experience supporting Latin America payroll processing in an in-house model
• Experience using SAP HR Payroll
• Advanced English proficiency (written and spoken)
• Strong attention to detail and a control-focused mindset
• Strong organizational skills with the ability to manage multiple priorities under tight deadlines
• Proficiency in Microsoft Excel, including pivot tables and lookup functions
• Knowledge of payroll and time and attendance processes and reporting tools
• Strong written and verbal communication skills, with a customer-service mindset

Preferred Qualifications, Capabilities, and Skills

• Experience working in a multinational environment
• Experience supporting payroll audits and regulatory reporting
• Interest in process improvement and automation, including creating more efficient controls and reporting
• Experience supporting multiple countries within Latin America
• Familiarity with payroll vendor management and service oversight

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

\n Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.\n
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\n Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.\n