Description

Store Manager

FLSA: Exempt

Schedule is at the discretion of the company based on needs, at minimum is required to work one night per week until 9pm

Reports to: VP of Operations

Summary : Directs and manages all phases of store operations in a manner designed to achieve and exceed all Boyers Food Markets Store Operating Targets, by exceeding our customers expectations in all aspects of Red Shirt Service, Cleanliness, Product Quality, and General Store Presentation.

Directly Supervises : All store level teammates

Essential Functions :

Manages, assists, and supports RSS Manager in teammate management/HR functions when needed

Responsible for all store department personnel

Backs up the Non-Perishable and RSS Managers in all functions during his or her absence

Responsible for and oversees all buying and ordering practices to maximize sales and gross profits/CTO, while maintaining acceptable inventory level standards; including maintenance of proper stock levels Regular Shelf and Ad Items

Communicates and maintains a good working relationship with corporate management and

vendors

Responsible for and oversees all departments for proper shrink/damage control

Responsible for and oversees all departments to ensure proper signing and tagging procedures are followed

Responsible for store presentation standards (GOLD Look)

Responsible for achieving all store Sales Targets, Gross Profits, Payroll, and Expense categories.

Knowledgeable in all corporate procedures, policies, and programs

Assists in achieving 100% compliance in all state, county, or local codes/laws related to the operation of a business

Responsible for and oversees (assist as needed) in monitoring all cash accountability, accurate store bookkeeping, and departmental inventories

Responsible for maximum utilization of store teammates through effective scheduling, counseling, orientation, evaluation programs, training programs, motivation, and supervision

Responsible for and oversees cleaning and sanitation program for the store

Holds weekly sales meetings, daily huddles, and participates in staffing meetings

Responsible for all company Safety Programs within the store

Responsible for and maintains all company Security Standards and Procedures within the store.

Use of DVR/Camera System

Responsible for and oversees compliance with receiving procedures in accordance with

company polices

Responsible for all Teammate/Customer accident reporting and investigating directly or by

oversight

Monitors the payroll system and scheduling program

Responsible for and completes payroll procedures

Responsible for and performs weekly Labor Projections in order to meet store SPEH goals

Oversees completion of monthly WIC Audits

Oversees Physical Inventory process and procedures

Familiar with and abides by all aspects of Boyers Food Markets Teammate Handbook

Perform any additional duties as assigned by corporate management

2.) Assists customers and ensures proper service levels and courtesy from all teammates

Meets and greets customers

Assists customers with special orders

Answers questions for customers

Suggests products

Performs price checks

Brings customers to the location of the product

Assists customers with product

Assists in maintaining and promoting the Red Shirt Service Culture

Essential Minimum Qualifications/Skills

Minimum requirement of a high school education; College preferred, but not required

Minimum of 7 years experience in the supermarket or related retail industry, with minimum of

3 years successful experience in a departmental management position

Working knowledge of the supermarket industry and also, the ability to make effective decisions

and provide good leadership

Excellent oral and written communication skills for dealing with customers, teammates, and

vendors

Basic math skills to calculate figures and amounts such as discounts, gross margins, mark up,

percentages, portions, ratios, and volume

Basic PC operating skills including the use of MS Office, Email, and all other company utilized

software programs

Excellent organization and follow up/follow through skills

Good time management skills

Ability to work well under pressure

Ability to meet or exceed deadlines and goals